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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

November 06, 2023

Service was great. They began wrk on the car at the time of my appointment and I was out on an hour More

by william.vruggink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Nov 08, 2023 -

Fertitta Chevrolet responded

William, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Norman Frede Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Norman Frede Chevrolet Team

November 01, 2023

Delightful service members. The waiting room was clean and had free coffee. My service was completed in a timely manner. More

by Swisstexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez, Jacob Hudson, Katherine Garcia, Alejandro Ayala
Report | Print
Nov 02, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Norman Frede Chevrolet Team

October 31, 2023

Wouldn’t buy a truck from anywhere else! Best sales, finance and service department around!! Very satisfied customers!!! More

by TG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Trever Craigie, Kyle Scheck, Chaise Merritt, Tonia Allen
Report | Print
Nov 02, 2023 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

October 31, 2023

This was the most straight forward and honest environment I have ever encountered in purchasing a new vehicle. More

by josepho10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard
Report | Print
Nov 02, 2023 -

Fertitta Chevrolet responded

Congratulations on your new purchase, Joseph! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, The Norman Frede Chevrolet Team

October 30, 2023

Great service. Fast and efficient. Very Customer Friendly. Very knowledgeable to my needs. Very satisfied More

by phylm1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Paula Godail
Report | Print
Nov 01, 2023 -

Fertitta Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 30, 2023

Would recommend other people to your services at norman frede chevrolet did a good job More

by mag_2379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Camarillo
Report | Print
Nov 01, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Norman Frede Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car needs! Sincerely, The Norman Frede Chevrolet Team

October 29, 2023

Great service knowledgeable, sales people, very friendly Showed me exactly what I was looking for More

by Scampy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard, Kyle Scheck, Tonia Allen, Alex Arguello
Report | Print
Oct 31, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Scampy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

October 28, 2023

My experience with Gregg in the purchase of my 2024 Blazer was beyond Excellent. He was very knowledgeable and went above and beyond to make sure I was happy. He was amazing. !!!!!!! More

by Kabarr1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Amy Bowlin, Martin Silva
Report | Print
Oct 30, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Gregg was able to provide an efficient and overall positive experience. Sincerely, The Norman Frede Chevrolet Team

October 28, 2023

My recent new Suburban Z71 purchase experience was quick and easy! Both Mellisa and Zach were great to work with and made my new Suburban buying experience exciting and enjoyable. They will see me on futu More

by Z71 Sub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Zach Malitz, Melissa Retana
Report | Print
Oct 31, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

October 26, 2023

Fast and to the point. They got right on it and were done in 15 minutes. For a reasonable price More

by Pastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Oct 26, 2023 -

Fertitta Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Norman Frede Chevrolet Team

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