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Fertitta Chevrolet

Houston, TX

4.9
991 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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991 Reviews of Fertitta Chevrolet

January 04, 2024

Service was excellent since I texted with Jarod. I could not leave work to go in person.We texted back an forth what I was looking for.He showed patients all through the transaction of buying my truc More

by nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Jared Gaspard, Andrew Reyes, Tonia Allen
Report | Print
Jan 05, 2024 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Nick. Sincerely, The Norman Frede Chevrolet Team

Jan 05, 2024 -

nick responded

💯 Satisfied,Thank you

January 01, 2024

Great people! No B.S. dealership. Drove over 9 hours to buy a truck from here. Awesome customer service! More

by PPRYCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Zach Malitz, Chris Dominguez
Report | Print
Jan 03, 2024 -

Fertitta Chevrolet responded

Thank you for the wonderful review and for traveling to Norman Frede Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Norman Frede Chevrolet Team

December 30, 2023

Everyone was nice and professional. My car service was quick and done well. Good overall. More

by courtneyjones287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jacob Hudson, Katherine Garcia
Report | Print
Jan 02, 2024 -

Fertitta Chevrolet responded

Thank you for leaving us this great review, Courtney! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

December 30, 2023

Not the same quality as before. Too many people to make a reasonable deal for one car. As the sales manager said "they're not the red cross"! But the customer isn't an open bank eit More

by paw3607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy Bowlin, Ana Villa
Report | Print
December 30, 2023

The Chevy Service Department Is Always Very Courteous. They Are also Prompt at Providing Service at My Designated Appointment Time. They Do a Thorough Vehicle Inspection and Let Know if Any Additional Ser More

by dragons6667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

Wonderful people in every department working to make sure your needs are taken care of More

by Stormy7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

I received great service from Melissa and Pastor. They understood what I needed to accomplish when trading in my old vehicle and purchasing my new one and we got the deal done! More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Amy Bowlin, Melissa Retana
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience, Lisa! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

Great place to buy a vehicle and the people all treat you with respect and fairness. More

by willrau67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard, Chance Merritt, Tonia Allen
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

Came in at scheduled time. Technician was promptly scheduled, diagnosed the problem, part was avaiable at dealership, part installed, road tested and truck was returned before More

by walt_lind
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 28, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this great review, Walt! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

First service for 2024 truck went exactly as dealership planned. Arrived on time and was greeted by 2 employees, Uber home and to pick up truck when ready. Just as promised! More

by eogc2lg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez, Jacob Hudson
Report | Print
Dec 29, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

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