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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

December 13, 2023

Everything was great. They explained everything to me snd suggested what I needed to do with the tire rotation. Great service. More

by raysheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Dec 14, 2023 -

Fertitta Chevrolet responded

Hello Ray! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

December 13, 2023

Professional, courteous, friendly and knowledgeable. This is our fifth car bought from Frede. It is close, convenient and neighborly. Hopefully they will stay around. More

by larryspratlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Tonia Allen
Report | Print
Dec 14, 2023 -

Fertitta Chevrolet responded

Larry, it was a pleasure to read about your fifth car-buying experience at Norman Frede Chevrolet. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Norman Frede Chevrolet Team

December 12, 2023

Very friendly staff got the job done right the first time haven’t had any problems with the car. More

by fred.fard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Paula Godail
Report | Print
Dec 13, 2023 -

Fertitta Chevrolet responded

Fred, we appreciate your kind words about our service team. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

December 10, 2023

Very helpful and friendly employees. Easy process on buying a car. Will be a repeat customer. More

by theresa2469
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Pastor Osorio, Amy Bowlin, Matthew Waggoner
Report | Print
Dec 11, 2023 -

Fertitta Chevrolet responded

Theresa, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

December 08, 2023

Trever, Dan, Eddie and the rest of the team always take great care of my vehicle when I take it to the for service. Always feel valued and appreciate how quickly they get my issues resolved. More

by m.mwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kennedy, Eddie Cox, Trever Craigie
Report | Print
Dec 08, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Trever, Dan, and Eddie were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

December 08, 2023

Led by Trever everyone was very professional. And I was kept aware in a timely manner. More

by Daroldd49
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 11, 2023 -

Fertitta Chevrolet responded

Hi Darold, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Norman Frede Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

December 08, 2023

Awesome ! !!! Job could not have asked for more. Kyle was a Rock Star thank you very much. More

by wbsprts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Dec 11, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review and shoutout for Kyle! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

December 05, 2023

Everyone's very helpful along arriving and leaving very nice also they waited while I got my things and held the door for us More

by Mary Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Smiley Quintanilla, Trever Craigie, Melissa Retana, David Lopez, Jason Castillo, Alejandro Ayala
Report | Print
Dec 06, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team, Mary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

December 02, 2023

Great dealership with zero pressure. Made the deal without games what a relief! Highly recommend! More

by Jerad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Dec 04, 2023 -

Fertitta Chevrolet responded

We really appreciate your feedback, Jerad. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Norman Frede Chevrolet Team

December 01, 2023

Professional, good pricing,helpful,courteous. told salesman what I was looking for, he found the vehicle that I was looking for and notified me... deal done! More

by cwpeckham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Allan Reinartz, Joan McKinney, Amy Bowlin, Trever Craigie
Report | Print
Dec 01, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Norman Frede Chevrolet Team

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