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Fertitta Chevrolet

Houston, TX

4.9
991 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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991 Reviews of Fertitta Chevrolet

January 17, 2024

Shout out to the parts department. . they helped me find a part I couldn't find anywhere..Smiley and Martin.. thanks guys More

by juarezthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla, Martin Silva
Report | Print
Jan 20, 2024 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

January 16, 2024

Courtesy, patient, resourceful, respectful of time and money, caring, and diligent! We think the world of Bret Bar and will always use him in the future. More

by Goodiver76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Tonia Allen
Report | Print
Jan 18, 2024 -

Fertitta Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brett was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Norman Frede Chevrolet Team

January 15, 2024

I am a repeat customer due to the great service provided, and the friendly atmosphere! More

by Melissa
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Trever Craigie, Lenny Gordon
Report | Print
Jan 18, 2024 -

Fertitta Chevrolet responded

We appreciate your input, Melissa. We're glad to hear that you are consistently impressed with the service we offer here at Norman Frede Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Norman Frede Chevrolet Team

January 13, 2024

I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez , Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail, Alejandro Ayala
Report | Print
Jan 15, 2024 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

Trever Craigie is an asset to NFC. ! I've never had to worry about being treated unfairly or charged for something that I shouldn't be. I pass approximately 4 GM dealers just to come More

by Big K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 12, 2024 -

Fertitta Chevrolet responded

Thank you for putting your trust in Norman Frede Chevrolet! We pride ourselves in Trever and our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Norman Frede Chevrolet Team

January 11, 2024

Excellent service, staffs are kind and helpful. I will recommend chevrolet to my family and friends. More

by ycalimlim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gomez, Tonia Allen
Report | Print
Jan 12, 2024 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

January 07, 2024

This Dealership Is The Number One In Houston . Awesome!! Buy And Drive A Chevrolet Today. More

by rjmeredith100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Jan 09, 2024 -

Fertitta Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

January 05, 2024

I arrived late due to bad weather, but took my car right back and finished on time. More

by Ebrink77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 08, 2024 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

January 05, 2024

Service advisor was excellent service was completed in a time manner. First visit and will return. More

by Jimhansard51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Godail
Report | Print
Jan 08, 2024 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Jim. Sincerely, The Norman Frede Chevrolet Team

Jan 09, 2024 -

Jimhansard51 responded

Excellent service

January 04, 2024

The drive department got me in quickly. I was in a pinch with service issue and was from out of state. They took care of me like I was a regular that comes everyday. Great place very fri More

by billythoe2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 04, 2024 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback, Billy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

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