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Fertitta Chevrolet

Houston, TX

4.9
1,006 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,006 Reviews of Fertitta Chevrolet

January 31, 2024

They have been quick to get my truck in and out each time I have came to them for an oil change, routine maintenance or service when a check engine light came on. More

by g_watts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Feb 02, 2024 -

Fertitta Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Norman Frede Chevrolet Team

January 30, 2024

Trever and Eddie did a great job as usual. The service was excellent and fast turnaround. More

by gblackledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Report | Print
Feb 01, 2024 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Trever and Eddie were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

January 28, 2024

The staff at Norman Frede was professional and respectful. They ensured I received the best experience. My salesman Jared was great! He made sure I left satisfied. More

by Kobehernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard, Tonia Allen
Report | Print
Jan 31, 2024 -

Fertitta Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review, Kobe. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Jared assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Norman Frede Chevrolet Team

January 27, 2024

Honest and so easy. Had the car I wanted. Everything negotiated before I walked in. Great experience. Wonderful no pressure staff and walked me thru all options More

by Donna.Abke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard, Tonia Allen
Report | Print
Jan 30, 2024 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Donna! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 26, 2024

Everyone at Norman Frede Chevrolet has always provided me excellent service for over 20 years. I would not go anywhere else. More

by Jasksal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz
Report | Print
Jan 29, 2024 -

Fertitta Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. Sincerely, The Norman Frede Chevrolet Team

January 26, 2024

I hav purchased 3 vehicles form Norman Freedy and will purchase more. Great sales and service. More

by capt.brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 29, 2024 -

Fertitta Chevrolet responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Norman Frede Chevrolet. Sincerely, The Norman Frede Chevrolet Team

January 25, 2024

Great customer service! Go see Brett or Terry they will take awesome care of you! More

by paskett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Terry Scott
Report | Print
Jan 26, 2024 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

January 22, 2024

Absolutely amazing help! Kevin was extremely helpful throughout the entire process from start to finish! More

by Brandon Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Tonia Allen
Report | Print
Jan 23, 2024 -

Fertitta Chevrolet responded

Thank you so much for taking the time to provide such great feedback, Brandon. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Kevin was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

January 22, 2024

Quick and friendly as always. They are my number one service service center and have been for many years. More

by flw1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 24, 2024 -

Fertitta Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Norman Frede Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Norman Frede Chevrolet Team

January 21, 2024

Our sales rep Andrew helped us find a Tahoe at the plant in Dallas. Had it sent to dealership for us. Exactly what we wanted, every detail. Very friendly and knowledgeable. Finance lady was knowledgeable an More

by Bryan Blackburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes, Tonia Allen
Report | Print
Jan 23, 2024 -

Fertitta Chevrolet responded

Thank you so much for this lovely review, Bryan! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Andrew and our team was helpful during your visit and that you love your new Tahoe. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Norman Frede Chevrolet Team

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