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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

December 21, 2023

Thank you for the great service Trever and thank you for being Great Dealership in sales and service the whole staff was friendly and professional thank you !!!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, David Lopez, Kyle Booth, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala
Report | Print
Dec 21, 2023 -

Fertitta Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

Andrew was very helpful and process went smoothly. Everyone I encountered were very professional and courteous More

by Rodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes, Tonia Allen
Report | Print
Dec 21, 2023 -

Fertitta Chevrolet responded

Rodney, we're pleased to hear that Andrew took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

Trever my service tech deserves a 5 star rating for his excellent Customer Service once again. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 21, 2023 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Norman Frede Chevrolet Team

December 19, 2023

Service advisor was very helpful and combined my services to save me time and money. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Dec 20, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department, JC. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

December 18, 2023

Excellent customer service over all the attention to customer and also making someone feel comfortable with the whole experience More

by Jrodriguezandsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Dec 19, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

December 18, 2023

Quick and ready under 30 mins. Very satisfied with the timing of the service. Good. More

by T. McGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Chaise Merritt
Report | Print
Dec 19, 2023 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

Awesome staff … prompt pleasant Complete vehicle service Thank you again for scheduling updates and attention to the details More

by blynn522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Jared Gaspard, Chance Merritt, Alejandro Ayala
Report | Print
Dec 15, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

First time using their service dept and was beyond my expectations. Eddie Cox has put together a great service dept. More

by te001wkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, David Lopez
Report | Print
Dec 15, 2023 -

Fertitta Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

My go to dealership for both my cars service and repair needs. Service department personnel are knowledgeable and friendly. The service and repairs are explained in detail. The overall maintenance a servic More

by Larry Clarady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Dec 14, 2023 -

Fertitta Chevrolet responded

Larry, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

Great service from Eddie and Trevor addressed service needs and we're professional in all respects plus easy to work have been a NFC customer since 1984 More

by Rkgirish@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Report | Print
Dec 15, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

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