Feldman Kia

I recently bought a 2011 Kia sorrento and my sales women laura middleton made this a swift and problem free experience.Thanks Kia Novi staff!!!! laura middleton made this a swift and problem free experience.Thanks Kia Novi staff!!!! More

On February 18th, 2013 I stopped by Feldman Kia with my daughter and was promptly greeted by Laura Middleton. I kept finding myself speaking with people about their Kia Soul and was interested in a test d daughter and was promptly greeted by Laura Middleton. I kept finding myself speaking with people about their Kia Soul and was interested in a test drive as I had been driving the same car for the last 15 years and felt it was time for a more fuel efficient change. Laura went over the entire car with me, anwsered all my questions and we were off for a test drive on numerous models of the Soul. I was hooked and loved this cute car however I was unsure if my 85 year old mother would have difficulties getting in and out and was told to go ahead and take it home to see how "mom" did. Mom did great and I was hooked. The buying process was very smooth and efficient and Laura made sure we had coffee or water while all the paperwork was finished. I not only LOVE my Soul, I would highly recommend Laura Middleton to anyone looking at buying a KIA! More

On March 29, 2013 I brought my Kia Soul in for it's 1000 mile check-up and Oil Change. I was quickly greeted by Randy Merry who proceeded to go over what they were going to do. I did have some questi 1000 mile check-up and Oil Change. I was quickly greeted by Randy Merry who proceeded to go over what they were going to do. I did have some questions regarding some of the "Technology" which I was confused about and he took the added time and went over everything with me. He then showed me to the waiting area where I was offered something to drink and popcorn if I wanted while the service was performed. During this process I was told it would be about 10 minutes (which it was). I was also able to speak with a potential customer about my love of my new Soul and the great service I was getting at Feldman Kia. I must say, this dealership has exceeded all my expectations and I'm very happy with my overall services I received. More

Ever since I bought my Kia Rio last summer, I have been blown away my the top quality customer service associated with Marty Feldmen Kia. I've had to bring my car in three times so far for routine oil chan blown away my the top quality customer service associated with Marty Feldmen Kia. I've had to bring my car in three times so far for routine oil changes and check ups and the gentlemen in the service department really take care of me. The quality of the work work is only matched by the high levels of customer service that they routinely give. I would recommend anyone stop by Marty Feldmen KIa. More

Service Dept.good here no complaints. Last sales experience just so so. First sales guy I talked to and was serious about buying my '13 Soul, the next day was sick ,no follow through on the part of experience just so so. First sales guy I talked to and was serious about buying my '13 Soul, the next day was sick ,no follow through on the part of the sales staff. Second guy seemed to pick up the ball,I said I didn't like the hubcaps. He offered to get me a new set and have them installed. Never happened. I talked to the sales manager, who correctly said it needs to be on paper. I said I understand, but the guy should have never offered what he wasn't gonna do. Ever heard anything back now that I have had the car 3 months, NOPE. More

The service was excellent: they finished the car quickly at a reasonable price but more importantly they made sure my wife and daughter (who were in the car when it began experiencing serious mechanical pro at a reasonable price but more importantly they made sure my wife and daughter (who were in the car when it began experiencing serious mechanical problems) were safe and well taken care of. They even drove my wife and daughter to the mall and picked them up when the car was done! This is the kind of service that seems to have disappeared but we were lucky that our car ran into problems so close to this dealership. Would definitely go back. More

We bought our Kia Soul there, everybody was very friendly and helpful, they even helped us to find a insurance company. You get a reminder when the service is due, appointsments are easy to schedule, no long and helpful, they even helped us to find a insurance company. You get a reminder when the service is due, appointsments are easy to schedule, no long wait, very good prices. The car always gets washed perfectly after service. We had a little warranty issue which had been solved quickly and without any costs. Great experience! More

We have dealt with Feldman Kia previously for servicing and body work (and were thrilled with their work), so we decided to give them a try when we were searching for a new car. We were met by Andrew quic and body work (and were thrilled with their work), so we decided to give them a try when we were searching for a new car. We were met by Andrew quickly after arriving to look at the KIA Soul. He was very knowledgeable about the car, the different models, and what he had available to show us. We did, indeed, purchase the car that evening, even though we were really only on an information gathering trip. Andrew was a pleasure to work with and helped find the right car for us! Thank you Feldman KIA and Andrew! More

Excellent and friendly service. Everyone was very friendly and took a great deal of time to explain all of the service procedures and costs required. I would definitely return for further service. friendly and took a great deal of time to explain all of the service procedures and costs required. I would definitely return for further service. More

I had been looking at Soul's and figures I would be buying the base moedl as it best fit my budget. Andrew showed me the Exclaim on the floor and it offered the features I wanted most - Sunroof and St buying the base moedl as it best fit my budget. Andrew showed me the Exclaim on the floor and it offered the features I wanted most - Sunroof and Stereo. Bob Straub did what he could to get more for my truck trade-in and next thing you know, I was driving the beautiful Soul Exclaim home for about $45.00 a month more than I thought I would pay for the base model and I COULD'NT BE HAPPIER! Andrew called me the next day to make sure I was happy. I have stopped in twice and Andrew has taken the time to teach me things I needed to know as well as washing the car when I go in (much easier than reading a manual). Bob was extremely nice and bought my first tank of gas as I had put some into the truck prior to trading in thinking it wouldn't happen that night and complained. Top notch service! I honk and wave and comment that I have the nicest Soul out there almost every time I pass the dealership. More