Fayetteville Ford, LLC

Service recieved. It pays to schedule. I schedule for an oil change at 1:00 o"clock and was a few minutes earlier. The Service Adviser checked my service record to see It pays to schedule. I schedule for an oil change at 1:00 o"clock and was a few minutes earlier. The Service Adviser checked my service record to see if any additional service was required. None was needed at this time but I appreciated his help. I was on my way in less time than I anticipated. Excellent service. More

Speedy service I came into the service center at 8am and left somewhere around 11. All I needed was an oil change, tire rotation and my tires aliened. This is the se I came into the service center at 8am and left somewhere around 11. All I needed was an oil change, tire rotation and my tires aliened. This is the second time I have used your service and the same situation occurred. In fact I had to ask repeatedly just to be told it will be only a few minuets longer. Then after my service someone called and asked about my service experience and I told them the same thing. They said oh we are working on the timing. That is what they said on the first visit several months ago. I am not happy with your service. If I an find another Ford dealership that can do the work in a timely manner I will certainly go to them. Also the waiting is about the poorest I have seen for dealership. I mentioned this last time and someone sent me a not saying the dealership was addressing this issue. Nothing has change. More

Fast and courteous! I had a problem, with my SYNC where the AUDIO was totally off. The software had to be rebooted. Service was fast and there was also no charge for it. I had a problem, with my SYNC where the AUDIO was totally off. The software had to be rebooted. Service was fast and there was also no charge for it. Great experience! More

Deal with Keith in service I took my car in hoping it needed a battery. I was told I needed a part that nobody I spoke with had ever heard of. I was also told it was around $1 I took my car in hoping it needed a battery. I was told I needed a part that nobody I spoke with had ever heard of. I was also told it was around $1000 and it would take a week. A week later I was called and told that the part was supposedly delivered to the wrong place and it would be another 4 days! I was "Ubered out" and frustrated! After talking with SEVERAL people there I spoke with Keith in service and promised he would get it ready for me that day. Low and behold, the part showed up, and my car was ready in a few short hours AND it was less than what was originally quoted!! I will ALWAYS deal with Keith and ONLY Keith at the service department! I checked all 5 stars because of Keith! Thank you Keith!! More

Great Experience All Around No pressure sales are a huge part of my satisfaction with this dealership. We were shown several vehicles fitting the description of options we were l No pressure sales are a huge part of my satisfaction with this dealership. We were shown several vehicles fitting the description of options we were looking for. Never felt like they were trying to sell us a vehicle. They were trying to help us find what we wanted! Friendly staff that made the car buying experience painless. More

Service Department Routine 5000 mile oil change and tires rotated and front end alignment. Thank you, Taryn Denney for your professional attention and dedicated represen Routine 5000 mile oil change and tires rotated and front end alignment. Thank you, Taryn Denney for your professional attention and dedicated representation of quality service. More

My ford expirence Everyone at Allan vigil in Fayetteville was extremely helpful. I was a first time new car buyer and Curtis really helped me and made the process smoot Everyone at Allan vigil in Fayetteville was extremely helpful. I was a first time new car buyer and Curtis really helped me and made the process smooth. Go see them great group of people. More

Excellent experience I am thankful to have found Allan Vigil Ford of Fayetteville where I purchased a 2019 Ford Mustang. The time it took to reach an agreement and complet I am thankful to have found Allan Vigil Ford of Fayetteville where I purchased a 2019 Ford Mustang. The time it took to reach an agreement and complete all documents was minimal, pricing was fair and as expected. Mr. Keith Messer, the financing manager, and staff members were very helpful, courteous, and attentive to my needs. It was a refreshing experience and the type of Ford dealer I fully recommend. Thank you all. More

New car Curtis is an awesome sales associate, friendly and very personable. Always there when I needed information. Great experience.Thanks again Curtis! G Curtis is an awesome sales associate, friendly and very personable. Always there when I needed information. Great experience.Thanks again Curtis! Great dealership, thank you More

Wow, what a dealership I had issues with the engine of my Ford Fusion and I was preparing to begin the process of getting them repaired. Then I received a recall notice! I t I had issues with the engine of my Ford Fusion and I was preparing to begin the process of getting them repaired. Then I received a recall notice! I took my vehicle and recall notice to Allan Vigil Ford of Fayetteville. Upon arriving one "morning", I was greeted by "owner" Mike Vigil. Not only did Mike greet me, he walked with me to the service department and introduce me to his service manager, Tim Black. Once Tim discussed my vehicle issues and goals for my repairs, he introduced me to Troy Carden, Master Certified Advisor, who promptly took my vehicle, put me in a rental and began the process of restoring my engine and getting me back on the road! "One week later" I'm back on the road, engine purring like a kitten! Thank you Allan Vigil of Fayetteville!!! You earned my business! More