Fayetteville Ford, LLC

Worst buying experience EVER! Drive further and receive a more competent and customer friendly staff. This was absolutely our worst buying experience EVER! The salesman was rude Drive further and receive a more competent and customer friendly staff. This was absolutely our worst buying experience EVER! The salesman was rude and only interested in making the quick sale. He stated features the truck had that it does not. He failed to demonstrate features the truck DOES have that we later discovered with the assistance of a salesman from a Ford delearship in LaGrange. He pushed us to make a decision at the closing hour and when we refused and said that we wanted to step away and sleep on it, he immediately got up from his desk, grabbed his jacket, and left without even acknowledging we were still sitting at his desk. They issued a "We Owe" paper stating that they owed us a bed cover for the Ford F-150 we were purchasing... that was 3+ months ago and we still do not have the bed cover. We have resigned ourselves to the fact that the "We Owe" is worthless. Several attempts to contact anyone via phone has been a waste of time. No one will return our calls. We have stopped by the delearship several times to check on the status of the bed cover with no success. They do not follow through on their promises! If you're looking to purchase a new/used Ford product... pass by Allan Vigil in Fayetteville, GA and drive further... save yourself the hassle of incompetence and lack of courtesy... drive to Newnan, LaGrange or any other delearship where you can be treated with courtesy and a sense of true customer service. You will not get it at Alan Vigil in Fayetteville, GA! More

poor customer service Don't deliver promises - don't return phone calls / can't get in touch with management!. Purchased a car a month ago - already having problems! Don't deliver promises - don't return phone calls / can't get in touch with management!. Purchased a car a month ago - already having problems! More

Kept their word and repairs done efficienctly I will continue to go back to Allan Vigil Ford in Fayetteville. They followed through and my car was fixed in a timely manner. I didnt have to check o I will continue to go back to Allan Vigil Ford in Fayetteville. They followed through and my car was fixed in a timely manner. I didnt have to check on it. They kept in touch with me. That is huge to me More

Allan Vigil in Fayetteville has the best staff and service around. I bought my vehicle from them over 4 months ago and still receive courtesy calls. I must say that I haven’t been so impressed with a service around. I bought my vehicle from them over 4 months ago and still receive courtesy calls. I must say that I haven’t been so impressed with a dealership. ( hints why I am taking the time to write this.) They have the understanding that a customer wants to buy but doesn’t know how to go about it. I will recommend them to all family and friends! More