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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,318 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,318 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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May 02, 2024
My service experience has always been exceptional and all of my questions even though sometimes repetitive have always been answered by the advisors without hesitation of my questions even though sometimes repetitive have always been answered by the advisors without hesitation More
by Rb4x456
Verified Customer
May 02, 2024
Leslie was so helpful and pleasant! Thank you for getting my car back in working order! Thank you for getting my car back in working order! More
by Sjo56596
Employees Worked With
May 01, 2024
It is always great dealing with Luis- he takes good care of my car! Thank you! of my car! Thank you! More
by juliewnorton
April 30, 2024
Amazing Service they let me leave to pick up my Son and come back without missing a beat come back without missing a beat More
by None
Employees Worked With
April 28, 2024
Check in was quick and easy. Oil change and 7500 mile checkup completed and I was out the door in no time. Great job Oil change and 7500 mile checkup completed and I was out the door in no time. Great job More
by cadec9751
Employees Worked With
April 28, 2024
I found the customer service to be excellent, it was very professional, courteous and informative . professional, courteous and informative . More
by JAMESMICHAELPOWELL47
Employees Worked With
April 27, 2024
This appointment was to replace break pads and rotors on my Buick Encore. The problem had been diagnosed a week earlier so when I came to get the work done I expected that everything would be there to do t my Buick Encore. The problem had been diagnosed a week earlier so when I came to get the work done I expected that everything would be there to do the job. They didn't have the one part which added an hour to my wait. The lady at the payment desk was very nice and offered to have someone take me to get some lunch. At that point my car was almost done so that didn't make sense to me. They offered to take me home and come back later. That also is an hour so I chose to wait. More
by DLAUBACH44
Employees Worked With
April 27, 2024
I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No apology on the mix up. Got two different stories. Not a good look and then you send me a survey? What do you expect it to say? More
by JFMULLOWNEY
Employees Worked With
April 27, 2024
Luis is awesome! Appreciate his hard work and friendly customer service . He is so cool Appreciate his hard work and friendly customer service . He is so cool More
by BENNETTTIFFANY20
Employees Worked With
April 27, 2024
Exceptional. Leslie did a great job of keeping me appri and providing me with fact based options. I appreciate the superb service. Leslie did a great job of keeping me appri and providing me with fact based options. I appreciate the superb service. More
by Mary
Employees Worked With
