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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,318 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,318 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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June 06, 2024
My car was in the shop due to an insurance claim. Faulkner was exceptionally professional both in communication and workmanship, unfortunately, I don’t recall the names of those I spoke with but I c Faulkner was exceptionally professional both in communication and workmanship, unfortunately, I don’t recall the names of those I spoke with but I certainly remember their courteous and professional attitude. More
by Susie
Verified CustomerEmployees Worked With
Billy bob
June 06, 2024
Exceeded expectations! Service Team was great throughout the entire process. I have no problem recommending them to friends and family Service Team was great throughout the entire process. I have no problem recommending them to friends and family More
by ANDREWCOOK140
June 06, 2024
Have done deals with them before, very friendly dealership. Love Buick cars, so made the experience easier. dealership. Love Buick cars, so made the experience easier. More
by KJAKRAZY5
June 06, 2024
The oil change went well in a timely manner. Excellent customer service from everyone I encountered that day. Excellent customer service from everyone I encountered that day. More
by eileenwe
Employees Worked With
June 06, 2024
Really like the friendly and knowledgeable staff. They truly listen and complete services in a timely manner. They truly listen and complete services in a timely manner. More
by ANNAMARYPADILLA
Employees Worked With
June 06, 2024
Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More
by DOWNINGTOWNWEST215
June 06, 2024
The sales rep service was wonderful. When I found a headlight out he got it fixed. But the back light on the trunk I couldn't get it fixed when mentioned and found a squealing noise. I b When I found a headlight out he got it fixed. But the back light on the trunk I couldn't get it fixed when mentioned and found a squealing noise. I brought it to get looked at and they couldn't find the problem. I still have the squealing problem and also found a water pump leak that I need to call to see if it can be fixed More
by BERRYVONG666
June 06, 2024
It is always a pleasure to work with Leslie. She is always pleasant and a good listener. She is always pleasant and a good listener. More
by webarnette
Employees Worked With
June 05, 2024
Luis has always been great to work with. I have always had great experience with everyone at Faulkner. I have always had great experience with everyone at Faulkner. More
by Ken
June 05, 2024
Great service and fast. Took care of repairs while I waited. Service advisor was great to deal with. Took care of repairs while I waited. Service advisor was great to deal with. More
by TDANZI
