Family Toyota of Burleson

Awesome I absolutely loved the service I received and continue to receive. The lobby is really buyer friendly/kid friendly. I was able to test drive everythin I absolutely loved the service I received and continue to receive. The lobby is really buyer friendly/kid friendly. I was able to test drive everything that I wanted to. As well as compare. I would recommend the dealership to anyone that is looking for a car new or used, as well as the car salesman that was patient with me, as well as always returning my calls. More

Quick, professional with a smile Never been able to say I enjoyed a trip to the dealership but I did. Went in for an oil change and they were quick, everyone was nice and it was obvio Never been able to say I enjoyed a trip to the dealership but I did. Went in for an oil change and they were quick, everyone was nice and it was obvious the customer comes first. Had a little issue that was handled quickly and professionally! Very happy with the service here. More

Truck Purchase I do not normally like dealerships and the car buying process in general. This morning I purchased a vehicle through Family Toyota and was surprised a I do not normally like dealerships and the car buying process in general. This morning I purchased a vehicle through Family Toyota and was surprised at the difference between this dealership and staff and other dealerships in the metro plex. Richard Creek was helpful, pleasant and very professional. The vehicle was well priced on their internet site. We came to an agreement and closed the deal. There was no hassel, pressure, or excessive delays. More

Service department is lacking. I called and made a service appointment for my 2014 Toyota Avalon. I show up on time the day of the appointment to find out that "there is no record I called and made a service appointment for my 2014 Toyota Avalon. I show up on time the day of the appointment to find out that "there is no record of my appointment". I was told that I would be "fit in" without any kind of delays. After waiting for 45 minutes I was finally greeted by the person that I had actually made the appointment with, asking how long I had been there. I waited over an hour to get a 15k service (tire rotation). I didn't wait for a car wash or vacuum because "it was backed up". My time is important. I called and made an appointment so I could get in, get out, and get on with my day. This is unacceptable. More

Excellent Service, Great Deal My family was looking for a new Highlander to add some additional seats to the family car, and I was connected to Family Toyota through the USAA car b My family was looking for a new Highlander to add some additional seats to the family car, and I was connected to Family Toyota through the USAA car buying service. They were up front, transparent and competitive in their pricing. I shopped around for months and kept coming back to them after they beat the other dealerships over and over. On the day of purchase, their service was top notch and their facility is beautiful. All the staff were friendly, and I would highly recommend them. More

Used Car Purchase I had a great experience at Family Toyota of Burleson. I completed an online credit application and within 30 minutes or less I got a call. I got appr I had a great experience at Family Toyota of Burleson. I completed an online credit application and within 30 minutes or less I got a call. I got approved and picked the car I wanted all online. The next day I went in and talked to Josh(salesman) and Mark (financier).I was in and out within 2hours. They didnt try to talk me into anything that I didnt want. They are truly a family oriented business. Thank you so much. A. Jackson More

Awesome I was able to buy my 2015 Toyota Corolla. It is the best car in the world. Manny was able to help me and take care of me in order that I had everythin I was able to buy my 2015 Toyota Corolla. It is the best car in the world. Manny was able to help me and take care of me in order that I had everything I needed to make the most informed decision when it comes to car buying. More

A laid back family-friendly place; fantastic experience! My wife and I leased our first "family wagon" from Family Toyota of Burleson, and it was a fantastic buying experience. The team here went miles out o My wife and I leased our first "family wagon" from Family Toyota of Burleson, and it was a fantastic buying experience. The team here went miles out of their way to keep us comfortable throughout, and we never once felt neglected or rushed. Skeeter (our sales consultant) looked to our every need and didn't push us, rush us, or make us feel rushed into a sale. I would highly recommend them to friends or family, and intend to revisit them at the end of my lease. Thanks Family Toyota of Burleson, and thanks Skeeter! More

Very Pleasent Experience After shopping around before buying a car my wife and I can say without any hesitation that Family Toyota of Burleson is your best option at the Metro After shopping around before buying a car my wife and I can say without any hesitation that Family Toyota of Burleson is your best option at the Metroplex if you want a Toyota. We went all the way from Dallas but it was worth it. Ask for Jeff Raim, he is a real professional, polite and honest man which is exactly what you need when buying a car. Thank you Jeff! More

Great Customer Service/Honest Sales People Buying a car is a stressful process... But not at Family Toyota. We did our research ahead of time and knew the type of car we wanted and the price ra Buying a car is a stressful process... But not at Family Toyota. We did our research ahead of time and knew the type of car we wanted and the price range we were willing to spend. The sales staff never tried to "talk around" what we had found or up sell us into a vehicle we didn't want. And Finance worked with us to get us the payments and coverage that were right for us. Best car buying experience ever. We HIGHLY recommend Family Toyota! More