Family Toyota of Burleson

Purchase of 2015 Toyota Sienna LE The purchase of my Sienna went very smoothly. I found the one I was interested on their website late at night and indicated my interest in purchasing The purchase of my Sienna went very smoothly. I found the one I was interested on their website late at night and indicated my interest in purchasing the vehicle. I was contacted the very next day and set up an appointment to go look at the vehicle. Mike Boles was very professional and courteous. The whole purchase was done in about 3 hours. More

Friendly and Patient Love the fact that this place gives a 3 day 100% money back guarantee, everyone was happy and friendly and our sales person Mr. Pooch was a blessing a Love the fact that this place gives a 3 day 100% money back guarantee, everyone was happy and friendly and our sales person Mr. Pooch was a blessing and went out of his way to make us happy! Whatever I asked of him he was able to do and with a smile, very, very patient! More

Great Dealer The Dealership is Great , very clean and the salesman were very nice. Listen to my need and we got the deal done fast. I like fast. I would buy anothe The Dealership is Great , very clean and the salesman were very nice. Listen to my need and we got the deal done fast. I like fast. I would buy another one from these guys. Cody was Great. Thank You More

Best NEW CAR EXPERIENCE!!!! Family Toytoa of Burleson made my new car buying experience a joy!!! I was in and out the door in no time at all!! I was able to get all of my questio Family Toytoa of Burleson made my new car buying experience a joy!!! I was in and out the door in no time at all!! I was able to get all of my questions answered by friendliest staff around!!!! Thank you for making me feel so special!!! I love my new RAV4!!!! More

Excellent Experience Our car buying experience with Family Toyota of Burleson was wonderful. We worked with Josh Tackett in selecting the car, which was exactly what we w Our car buying experience with Family Toyota of Burleson was wonderful. We worked with Josh Tackett in selecting the car, which was exactly what we were looking for, at the best price we could find in the Metroplex. Our finance contact was Oma Eljazouli who made all the paperwork necessary in purchasing a car as easy as ever. Derrik Mickens gave us great information about this dealership and their philosophy. We highly recommend Family Toyota of Burleson for a positive car buying experience. More

Truly enjoyed it! This was by far our best experience with a dealership. They were professional, easy to talk to, straight forward and truly did everything to find the This was by far our best experience with a dealership. They were professional, easy to talk to, straight forward and truly did everything to find the best car possible for us. Thanks Sierra!! You were great!! More

Excellent service and auto repair My 1995 Toyota Camry broke down about 10 miles from Family Toyota. The original repair facility recommended by my insurance company could not be locat My 1995 Toyota Camry broke down about 10 miles from Family Toyota. The original repair facility recommended by my insurance company could not be located so the tow truck operator recommended Family Toyota. It is a fairly new facility, less than 6 months in operation, so I went with his suggestion. Before I was halfway from the dropoff area to the service door I was met by Ava Winchester, Asst. Service Manager. She was instantly pleasant and genuine and eager to find out the issue with my car. She filled out the paperwork and turned the car over to Jerry the mechanic who performed the diagnostics. It took roughly an hour or so figure out the initial problem, but inclusive of the diagnostics was a 20 point inspection of the primary systems. I had a significant oil leak (which I was already aware) and a leak at the distributor seal in the engine. Bad serpentine belt, most likely bad timing belt, engine coolant leak and several other issues. Since the car was already broken and most likely not going to be fixed by the afternoon, I agreed to the oil and coolant repairs along with some engine seal work due to the age and probable deterioration of the seals. The work was completed in 3 days at what I believe was a reasonable labor rate and parts price. The car was returned spotlessly washed and interior very nicely cleaned. I will note that I am a professional aircraft mechanic and inspector with over 35 years experience. I know bad and potentially bad when I see it. I also hate working on cars so I am very happy to turn repairs over to competent and capable hands. The waiting area is very comfortable; there is even a media room for the more discerning customer. Good coffee and free muffins available on that day. The showroom is wonderful. A lot of thought went into the construction of this dealership. Definitely worth a visit even if it is an unexpected repair. I highly recommend the maintenance group from my experience on these days. More

Great experience ... We had a terrific experience at Family Toyota of Burlson. We worked with Matthew Luck and Darell Shaffer as well as Mark Cleaton and all were profess We had a terrific experience at Family Toyota of Burlson. We worked with Matthew Luck and Darell Shaffer as well as Mark Cleaton and all were professional and friendly. We found the car we wanted online and I emailed them requesting details. Within fifteen minutes, Matthew was calling me. We scheduled an appointment so the car we were interested in was ready for us when we arrived and we walked out with a purchase. The showroom is comfortable, extremely clean and set up to where if someone does have a wait, they have options on where to sit comfortably, including a theater room. They were not over the top pushy like several other car dealers are and listened to what we wanted. Guest satisfaction seems to be at the top of their radar. We had done loads of reseach and comparison shopping and are very happy with both the car we purchased and the price we payed. We felt they offered us a fair price, good value for our money and we would definitely go back for another purchase (even though it's an hour away). More

Family oriented, great service! Our sales associate Sierra was great, no pressure at all! A very family friendly place! We highly recommend her and this dealership- felt like we real Our sales associate Sierra was great, no pressure at all! A very family friendly place! We highly recommend her and this dealership- felt like we really got a great deal. Thanks so much. More

The way buying a car should be! Going to Family Toyota was a JOY!!! No BS, no hassles, no games! And they were $1,000 cheaper than the other guy who I walked away from after 2.5 hour Going to Family Toyota was a JOY!!! No BS, no hassles, no games! And they were $1,000 cheaper than the other guy who I walked away from after 2.5 hours of BS and games. They even gave me a very fair offer on my trade in. I drove away as happy as can be. And I have recommended them to everyone! Ask for Merl "Skeeter" Pooch, yes, that's his name! And he was experienced and wonderful to work with. More