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56 Reviews of Family Kia - Service Center
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December 17, 2024
Fast in and out. Very courteous and professional staff. Great experience on this service visit. Very courteous and professional staff. Great experience on this service visit. More
by VIDEOMAN1119
Verified CustomerEmployees Worked With
December 16, 2024
Mike was great! Replaced our engine and found out it was under warranty. Thank you for your help! Replaced our engine and found out it was under warranty. Thank you for your help! More
by carlafrankart
December 16, 2024
I would say that I am happy with Family Kia. This is the third car I have purchased there. Always friendly and always good service. This is the third car I have purchased there. Always friendly and always good service. More
by beubetty
Employees Worked With
December 16, 2024
Scott Ingenito is the best service manager you could possibly have his crew has always done exceptional work on my vehicle especially some warranty work that was really important I want to thank family possibly have his crew has always done exceptional work on my vehicle especially some warranty work that was really important I want to thank family Kia for everything they've done for me More
by im1ru2
December 16, 2024
Even though I'm a visitor, & not a resident, they fit me right in & gave great service. right in & gave great service. More
by KAYDUMOULIN8
Employees Worked With
December 16, 2024
All ways good selection good employees fast service center good prices and fast service my car is cleaner then whyit went in center good prices and fast service my car is cleaner then whyit went in More
by bgndc2014
Employees Worked With
December 16, 2024
Excellent customer service! Casey was professional and courteous. The dealership is conveniently located with a nice service waiting area. I’d recommend them for all your Kia se Casey was professional and courteous. The dealership is conveniently located with a nice service waiting area. I’d recommend them for all your Kia service needs! More
by JOHNR621
Employees Worked With
September 25, 2024
Excellent dealership! Got my car serviced there and they did complete and thorough work on time. The knowledgeable staff is great. I will be back to purchase because their Got my car serviced there and they did complete and thorough work on time. The knowledgeable staff is great. I will be back to purchase because their pricing is great and they don’t try to gouge you like some dealerships! More
by Walter41
August 24, 2024
The service department totally misdiagnosed an HEV, actuator and transmission issue estimating the repairs to be up to $5800, with a suggestion to replace the transmission. Turns out their diagnosis actuator and transmission issue estimating the repairs to be up to $5800, with a suggestion to replace the transmission. Turns out their diagnosis seemingly did not include checking the hydraulic fluid reservoir, which was empty. Very basic, first thing any real mechanic would check. Filled at home, and the car now runs perfectly. Now to find out why the reservoir was empty … it is either a leak, or it was evacuated and not refilled. It has not shown any leakage since I refilled it, and it is still full, so, I am putting this on the dealership. Marius, the GM and owner, the service director and “Spike” a service desk guy, are sorely lacking in the communications dept, having not returned calls or answered emails … ever after numerous attempts. Need more info and facts, contact me and you see it all. More
by degan51
