Family Kia - Service Center

They were fast and efficient, which is much appreciated when you're waiting at the dealership. They're always ready for you when you get there and I also like that you can text them during service if you n when you're waiting at the dealership. They're always ready for you when you get there and I also like that you can text them during service if you need to. More

Nice service. Keep me updated on what is going on with my car by texting. Keep me updated on what is going on with my car by texting. More

Professional, courteous. Appointment time was correct. Waiting room clean. Time to do work was good. Appointment time was correct. Waiting room clean. Time to do work was good. More

Happy with service Derek was great! why is this mandatory? Forcing someone to write a review is not good service why is this mandatory? Forcing someone to write a review is not good service More

They are great with personal service but I did bring my car in for the same problem 3 times and it took the 3rd time before they fixed it ! car in for the same problem 3 times and it took the 3rd time before they fixed it ! More

Lou is was awesome. Telluride was fixed and all concerns were addressed. Would definitely recommend SA Kia. Telluride was fixed and all concerns were addressed. Would definitely recommend SA Kia. More

Service has always been great quick and efficient with scheduling and repairs on my vehicle. scheduling and repairs on my vehicle. More

Very happy with Kia of St Augustine. . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is h . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is happy.. Scott the manager of the Service dept does an excellent job making sure his staff is always pleasing the customer and making sure everyone on his team is well trained. Thanks all for always making my experience with Kia if SA a pleasurable one! I highly recommend this dealership and Service dept. More

Service staff was great. My car was finished on time. Service included an oil change and tire rotation. Another negative was the customer waiting area. The room was smal My car was finished on time. Service included an oil change and tire rotation. Another negative was the customer waiting area. The room was small, with only seating for 5-6. Four of the chairs were in poor condition. The black plastic was torn in several places, exposing large areas foam padding. The room was full and during my wait, at least 3 customers came in and left after seeing no available seating. Compared to other customer waiting areas, this was by far the worst I have ever been too. It's a bad first impression for a new customer. I will probably come back for my next service, but I won't wait at the dealership. More

Mike Hawkins from the service department was extremely helpful. He made sure we were in and out as quickly as possible and that are car was fully serviced. helpful. He made sure we were in and out as quickly as possible and that are car was fully serviced. More