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Family Kia

St. Augustine, FL

4.4
157 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 157 reviews

January 09, 2025

Friendly service,,told me what had to be done and how long it would take.car was ready on time. More

by JOHNEDWARDARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Glad we could help you out and thank you so much for your review!

January 08, 2025

Very efficient and courteous. They give you a complete breakdown and explanation of the work that needs to be done. More

by thpollitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your review and, we appreciate your business! See you next time

January 08, 2025

Everyone was kind professional and humorous the price of my purchase was good I would recommend othoo More

by lawandablount7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Bellomusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your business and we really appreciate your review.

January 08, 2025

Service people were very friendly and kept us updated on when the service would be complete More

by gasserl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your feedback and, we appreciate the review!

January 07, 2025

v Very professional. Very courteous.. Very efficient. Everyone gets an A plus. A lot of work accomplished in a good time. More

by JOSBTL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Mcalum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Thank you so much for your business and we really appreciate your review!

January 06, 2025

Very good customer service. I would recommend services. Happy to take my car here. Thank you. More

by SANDYRIEDER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike
Jan 07, 2025 -

Family Kia responded

Sandy, thank you so much for the review and we really appreciate your business!

January 04, 2025

Excellent experience working with Family Kia. They did an amazing job and we love our new Kia Telluride! More

by JK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Thank you so much for your business and we really appreciate your review! Welcome to the Family!

January 03, 2025

Great experience. Stephanie took the time to listen and make sure she got me into a car that met my family's needs, but without any pressure. Stress free buying and More

by jenallen1140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Jen, thank you so much for your business! Stephanie is one of our finest and she will go above and beyond to make a customer happy! We really appreciate you review!

January 02, 2025

Very caring, energetic, professional group of folks. They jumped through many hoops to get us exactly the car we wanted! More

by deenamerkel
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach in sales was acceptional considering he had only been there a month!
Jan 07, 2025 -

Family Kia responded

Deena, I'm glad that we got you the car you wanted and yes, we had to jump through a few hoops to get it but, it was well worth it to put a smile on your face! Thank you for the business and we really appreciate the review!!

December 31, 2024

Good service. I was waited on promptly and the service was completed on time as promised. More

by jerry_ypma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
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