Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Kia
St. Augustine, FL
114 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 114 reviews
September 28, 2024
Great professional customer service from salesman Caleb Mobley and the Kia staff. Was in and out with the vehicle we wanted as well as the price. If you want the best prices around, Family KIA of St. Augus Mobley and the Kia staff. Was in and out with the vehicle we wanted as well as the price. If you want the best prices around, Family KIA of St. Augustine the place to go. More
by Derrick
September 27, 2024
We went to Family "just looking". Debbie Stearley made me feel at ease. We have the car of our dreams! Love it! Thanks to Debbie and John for making buying a vehicle the best expe Debbie Stearley made me feel at ease. We have the car of our dreams! Love it! Thanks to Debbie and John for making buying a vehicle the best experience we have had ever! More
by Duck
September 26, 2024
Purchased a brand new K5 from this location, very impressed with the service provided! Made the process super easy and quick ask for Myka Penny! impressed with the service provided! Made the process super easy and quick ask for Myka Penny! More
by mpenny
September 26, 2024
Went to the lot “just looking”. Three days later the car that my wife wanted was delivered to our driveway. Working with Caleb and Scott was an absolute no pressure experience. They Three days later the car that my wife wanted was delivered to our driveway. Working with Caleb and Scott was an absolute no pressure experience. They gave us a great trade in allowance and made sure the car we got had everything on it that we wanted. Easy sales process, easy closing, easy delivery. I’d recommend these guys to anyone who asked. More
by Kia customer
Employees Worked With
Caleb Mobley
September 25, 2024
The staff was so knowledgeable and helpful! ! I didn’t feel any pressure at all! ! I didn’t feel any pressure at all! More
by ads
September 25, 2024
I purchased my new Kia on Saturday. I had to return on Monday to pick up a few items that I forgot to transfer to the new car and to drop off the 2nd key fob, which I had left at home I had to return on Monday to pick up a few items that I forgot to transfer to the new car and to drop off the 2nd key fob, which I had left at home. Thank you Debbie for "rescuing my stuff" and holding it for me. You are the best. More
by lynn_andrews49
September 25, 2024
Exceptional service! Caleb Mobley went above and beyond to prepare my deal ahead of time. He listened thoroughly and was attentive to what I needed and wanted in a new ca Caleb Mobley went above and beyond to prepare my deal ahead of time. He listened thoroughly and was attentive to what I needed and wanted in a new car. I’ve recommended him and Family Kia to all my friends and family! More
by Tralina
