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Family Kia
St. Augustine, FL
66 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 66 reviews
February 03, 2022
Horrible dealership customer service. Lacked hospitality and manipulative sales tactics and undisclosed pricing. False advertising and lying sales person attempting to downplay his lie. and manipulative sales tactics and undisclosed pricing. False advertising and lying sales person attempting to downplay his lie. More
by Donovanedwards
Employees Worked With
Wayne Acosta
January 13, 2022
Beware. The website shows one price but when you get there everything is marked up by $10k or more for the most basic cars and they are very aggressive if you mention it. They dare you to find any other there everything is marked up by $10k or more for the most basic cars and they are very aggressive if you mention it. They dare you to find any other dealership that sells at sticker price but the funny thing is there are dealerships all over that sell at msrp so this kind of behavior only hurts the Kia brand hurts their reputation and will end with them losing sales in the long run. More
by Davehooper
Employees Worked With
Don't remember
July 06, 2021
Here is the deal. Came in to look at a used car advertised on the "net" for $5543-. After test drive and discussion, the out the door price was over $9300-, no financing, no extras, no nothing. advertised on the "net" for $5543-. After test drive and discussion, the out the door price was over $9300-, no financing, no extras, no nothing. GIVE ME A BREAK! Walked away quicker than I ever had from a car salesman. More
by degan51
Employees Worked With
Juan Guevera
July 05, 2021
I have been in the Automobile industry for over 30 years. I was looking for a suitable replacement for a vehicle my daughter totaled. I would obviously get her one from my own dealership. However, we do not I was looking for a suitable replacement for a vehicle my daughter totaled. I would obviously get her one from my own dealership. However, we do not sell many Auto's mainly SUV and pickups. It was a great experience and would highly recommend this dealership for my own family. Thanks Mike and your team for all your assistance. More
by day.buck
Employees Worked With
Charles Friscia
