Family Kia

I told them what I needed. They vehicle was found and brought that day. Happy! They vehicle was found and brought that day. Happy! More

They are great with personal service but I did bring my car in for the same problem 3 times and it took the 3rd time before they fixed it ! car in for the same problem 3 times and it took the 3rd time before they fixed it ! More

Lou is was awesome. Telluride was fixed and all concerns were addressed. Would definitely recommend SA Kia. Telluride was fixed and all concerns were addressed. Would definitely recommend SA Kia. More

Service has always been great quick and efficient with scheduling and repairs on my vehicle. scheduling and repairs on my vehicle. More

Very happy with Kia of St Augustine. . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is h . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is happy.. Scott the manager of the Service dept does an excellent job making sure his staff is always pleasing the customer and making sure everyone on his team is well trained. Thanks all for always making my experience with Kia if SA a pleasurable one! I highly recommend this dealership and Service dept. More

Service staff was great. My car was finished on time. Service included an oil change and tire rotation. Another negative was the customer waiting area. The room was smal My car was finished on time. Service included an oil change and tire rotation. Another negative was the customer waiting area. The room was small, with only seating for 5-6. Four of the chairs were in poor condition. The black plastic was torn in several places, exposing large areas foam padding. The room was full and during my wait, at least 3 customers came in and left after seeing no available seating. Compared to other customer waiting areas, this was by far the worst I have ever been too. It's a bad first impression for a new customer. I will probably come back for my next service, but I won't wait at the dealership. More

I picked up my car today. It was a pleasure dealing with Stephanie and she was so helpful in showing me all the features, and there is alot. Marius, always took the time to It was a pleasure dealing with Stephanie and she was so helpful in showing me all the features, and there is alot. Marius, always took the time to come and meet us. The finance department was great as well. The whole team was a pleasure to work with. More

Mike Hawkins from the service department was extremely helpful. He made sure we were in and out as quickly as possible and that are car was fully serviced. helpful. He made sure we were in and out as quickly as possible and that are car was fully serviced. More

Great service. Except only one floor area (drivers side)was vacuumed. Would have been nice to have my new car vacuumed fully as promised at drop off. Otherwise, 5 Except only one floor area (drivers side)was vacuumed. Would have been nice to have my new car vacuumed fully as promised at drop off. Otherwise, 5 stars. More

Always accommodating, professional and friendly . I don’t have fifteen words to put in my review so hopefully this will now go through I don’t have fifteen words to put in my review so hopefully this will now go through More