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Family Kia
St. Augustine, FL
155 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 155 reviews
Verified Customer
February 10, 2025
Excellent service. Service reps were very knowledgeable and patient. This is a great service department. Service reps were very knowledgeable and patient. This is a great service department. More
by GEORGEMCPHEE9229
Employees Worked With
February 08, 2025
It's not called Family for nothing- this was a long distance purchase and I had amazing personal and attention as if I was standing next to them. Thank you for ever member involved!! distance purchase and I had amazing personal and attention as if I was standing next to them. Thank you for ever member involved!! More
by briansmarina
February 06, 2025
Family of Kia made the whole car buying process easy. I would use them again. I would use them again. More
by irasmith4
February 06, 2025
great job very happy with the service very happy service thank you again yes lol thank you again yes lol More
by MRHOTROD076
February 03, 2025
He was great he found the problem and fixed it The problem was an Ac leak and it did take 2 times to find it but he found the problem problem was an Ac leak and it did take 2 times to find it but he found the problem More
by ALLMYBLUESKY
January 31, 2025
Did an amazing job. talked me through the whole process really well and was never confused or pressured. talked me through the whole process really well and was never confused or pressured. More
by reagangrimes75
January 31, 2025
They were fast and efficient, which is much appreciated when you're waiting at the dealership. They're always ready for you when you get there and I also like that you can text them during service if you n when you're waiting at the dealership. They're always ready for you when you get there and I also like that you can text them during service if you need to. More
by KEKAPLER
Employees Worked With
January 31, 2025
Great buying experience! Wonderful, knowledgeable, honest and friendly people. We are very happy with our purchase. Wonderful, knowledgeable, honest and friendly people. We are very happy with our purchase. More
by mrs_dickey050105
