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Family Kia

St. Augustine, FL

4.5
181 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 181 reviews

March 13, 2025

Family Kia and Jean our salesperson were great. It made the buying experience smooth and relaxed. More

by orbpay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Derek was very polite and kept me informed about everything they were doing. He even gave me an update on future work to be done to keep my car in top shape. More

by PATTI124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

New trailer is unsatisfactory: no convenient restrooms, cheap chairs, and not finished. Service took too long. More

by bcnapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Debbie Stearley Was GREAT. DID All In record time. Knowledgeable, prompt and very thorough. Great experience More

by Sporthorsezz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Stearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Good service and the car is great, and was able to work with me on price and payments. More

by bwr2616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Bought two cars cause they Are amazing went back three weeks after buying the first one and got one very similar for my husband More

by rubysuerobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Derrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Everyone was so welcoming and understanding of my car needs! I would definitely recommend going to Kia for your car purchase! Thanks again. Best experience ever! Tony is the best! More

by Jacksonapril775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Allan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony!
March 03, 2025

Family Kia is the best dealership I’ve dealt with over the years. I would recommend them not only family & friends but also strangers. More

by JAN2BUSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
March 01, 2025

Everything was handled in a very professional way. I was briefed on all that was going to happen. Was very happy with all that happened More

by hidalgoeduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Very professional and helpful. Was given the time and patience to get our new family vehicle and very happy with our pick. More

by dena.leziak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Derrico
5.0
This rating includes all reviews, with more weight given to recent reviews.