Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Kia
St. Augustine, FL
181 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 181 reviews
March 25, 2025
I've now purchased two Kia Sorento's from Family Kia in the last year, they have been fantastic both times and I would highly recommend them! the last year, they have been fantastic both times and I would highly recommend them! More
by Chris K.
Verified Customer
March 25, 2025
These folks are fabulous from initial sale to service. They are all personable, friendly and "easy to do business with". Nicely done here! They are all personable, friendly and "easy to do business with". Nicely done here! More
by gvancore
Employees Worked With
March 25, 2025
Excellent service, as always. Derek is always thorough and pleasant. The car was ready on time and nicely cleaned. Derek is always thorough and pleasant. The car was ready on time and nicely cleaned. More
by JONATHON2
March 25, 2025
They were prompt. They worked efficiently to remedy my service need. I think they went out of their way to help us. They worked efficiently to remedy my service need. I think they went out of their way to help us. More
by jhbourman
Employees Worked With
Don’t remember his name. He was good
March 24, 2025
Purchase went smoothly, pleasure working with Stephanie Harvey, would highly recommend , Saint Agustine Kia Family takes care of business Harvey, would highly recommend , Saint Agustine Kia Family takes care of business More
by Davidfryer51
Employees Worked With
March 21, 2025
Robert made my purchase very easy and straight forward. Will definitely be back if I buy another Kia. Will definitely be back if I buy another Kia. More
by dustin
Employees Worked With
March 21, 2025
Outstanding and exceptional, great service, very personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people More
by nhallberg718
March 16, 2025
We enjoyed our time with the Kia people. They worked with us and we got our new car. They worked with us and we got our new car. More
by APRATS2511
March 14, 2025
Got it done quickly and no stress. Yay freaking yay four more words to go. Yay freaking yay four more words to go. More
by ashland.laurion
Employees Worked With
