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Family Kia

St. Augustine, FL

4.4
155 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 155 reviews

February 23, 2025

Was a great experience working with my sales person and being shown how to work all the things inside the car would recommend Kia to anyone More

by asseltarealty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Always very helpful and gets the job done in a timely matter and discusses how my vehicle is More

by MIMIMCDANIEL1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Performed scheduled services quickly and did not try to upsell any additional services. Friendly staff. More

by bobandsue.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Very helpful and knowledgeable when I asked specific questions. I believe it was Luis and he was so helpful and patient. More

by tigermom617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Service is always good. The sales department not so much. If it were my business, that’s what I would improve. More

by strom236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Family Kia responded

Thank you so much for your business and your review. As a business owner I welcome all suggestions and reviews so we can improve and do better for our customers. May I contact you or if you would like to, my number is 9048080542 ext 2114. Thank you, Marius

February 17, 2025

I always have a great experience at Family Kia of St Augustine. From sales to service, they are always professional. More

by Jlowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Sales process has not changed in twenty years. no mas et duo mas ado met More

by cbarrie33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Mobley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruzado
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

From the time I was greeted, was treated professionally and friendly, he answered all questions professionally and honestly.. Would recommend to others. More

by prettyzebras12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Very professional, customer service oriented, clean comfortable timely, knowledgeable, informative, free car wash, and popcorn. More

by jimatbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Johnson
February 13, 2025

Great team and a fantastic experience. I’m very happy I chose St. Augustine Kia. More

by dsaffiotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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