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Family Kia
St. Augustine, FL
179 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 179 reviews
December 25, 2024
Great quick friendly service clean and affordable and honest about what was needed and what wasnt honest about what was needed and what wasnt More
by travis.gluckman
Verified Customer
December 25, 2024
It was a good experience t9 purchase my used car from the dealership thus month. dealership thus month. More
by murpher25
December 24, 2024
delivered what was promised. Michael was very professional and kept me updated about the service. At the end, Michael went over the bill and explained everything. Washing my veh Michael was very professional and kept me updated about the service. At the end, Michael went over the bill and explained everything. Washing my vehicle was a nice touch. More
by LEAVER925
Employees Worked With
Michael
December 23, 2024
Family Kia was so very easy to work with. Rich Hirsh was so very knowledgeable on all aspects of the Kia. He was very Friendly and helpful. I would be very happy to buy our next vehicle from Rich Hirsh was so very knowledgeable on all aspects of the Kia. He was very Friendly and helpful. I would be very happy to buy our next vehicle from him. More
by vickizipperer2
Employees Worked With
Rich Hirsch
December 22, 2024
My used Sportage was fine initially. ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to tu ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to turn gas cap only 1 click.... no change, of course. Bought car in to resolve... $1300 later dashboard indicator lights have been cleared.... but it was an unwelcomed expense. [bought the car cuz it was initially purchased there and serviced there.] Oh well. More
by frisbeeonthebeach
December 20, 2024
Great Experience at Family Kia! Everyone was helpful and they went out of their way to give us a good deal. Thank you! This will be our 6th car from Family Kia. These are the re Everyone was helpful and they went out of their way to give us a good deal. Thank you! This will be our 6th car from Family Kia. These are the reasons we keep coming back, quality cars, and great dealership experience. More
by GANOR23
Employees Worked With
Other Employees :
Zack Phipps
December 17, 2024
Dealership was open and worked with me on the purchase price and trade in value.Was contacted by one of the dealrship owners after the sale to ensure that I did not have any problems with the purchse. Gre price and trade in value.Was contacted by one of the dealrship owners after the sale to ensure that I did not have any problems with the purchse. Great followup with management. More
by Tom
