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Family Kia
St. Augustine, FL
181 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 181 reviews
Verified Customer
January 04, 2025
Excellent experience working with Family Kia. They did an amazing job and we love our new Kia Telluride! They did an amazing job and we love our new Kia Telluride! More
by JK
January 03, 2025
Great experience. Stephanie took the time to listen and make sure she got me into a car that met my family's needs, but without any pressure. Stress free buying and Stephanie took the time to listen and make sure she got me into a car that met my family's needs, but without any pressure. Stress free buying and I will definitely recommend. More
by jenallen1140
January 02, 2025
Very caring, energetic, professional group of folks. They jumped through many hoops to get us exactly the car we wanted! They jumped through many hoops to get us exactly the car we wanted! More
by deenamerkel
Employees Worked With
Other Employees :
Zach in sales was acceptional considering he had only been there a month!
December 31, 2024
Thank you St Augustine for dependable and reliable service. You have proven to be tried and true! service. You have proven to be tried and true! More
by DONNIE2175
December 31, 2024
FAMILY Kia, and they do try to make you feel like family. They are also attentive to your needs. They are also attentive to your needs. More
by DJRNMX87
December 31, 2024
Extremely Grateful for friendly staff helping me secure credit and getting to a new vehicle Will be back soon for an upgrade credit and getting to a new vehicle Will be back soon for an upgrade More
by troyvath
Employees Worked With
Other Employees :
Caleb Mobley
December 31, 2024
Had no difficulty scheduling appointment times. Service was prompt and finished on time as promised. Front desk personnel were super accommodating. Service was prompt and finished on time as promised. Front desk personnel were super accommodating. More
by jerry_ypma
Employees Worked With
December 31, 2024
Good service. I was waited on promptly and the service was completed on time as promised. I was waited on promptly and the service was completed on time as promised. More
by jerry_ypma
Employees Worked With
December 30, 2024
The entire service department is great! They always go above and beyond! I highly recommend them. They always go above and beyond! I highly recommend them. More
by abbypainnp
