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Family Kia
St. Augustine, FL
211 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 211 reviews
Verified Customer
January 29, 2025
Professional, courteous. Appointment time was correct. Waiting room clean. Time to do work was good. Appointment time was correct. Waiting room clean. Time to do work was good. More
by Ascott4277
January 29, 2025
Excellent team! Kept their promises and went over and beyond to make the experience easy and pleasant. Kept their promises and went over and beyond to make the experience easy and pleasant. More
by eriksung
Employees Worked With
January 28, 2025
Professional, friendly, HONEST, polite, true to their word. Been a Chevy owner for 3 generations, tried Kia 10 years ago and walked out due to dislike of salesman, way to pushy toward a car we didn't wan word. Been a Chevy owner for 3 generations, tried Kia 10 years ago and walked out due to dislike of salesman, way to pushy toward a car we didn't want. Came back due to warranty, best in the business. Caleb was at the door when we came in, he asked us what we were looking for and showed us that. He didn't try to sell us a more expensive model, he sold us what we WANTED. More
by trtex123
January 28, 2025
I told them what I needed. They vehicle was found and brought that day. Happy! They vehicle was found and brought that day. Happy! More
by 2011piglet
January 24, 2025
Service has always been great quick and efficient with scheduling and repairs on my vehicle. scheduling and repairs on my vehicle. More
by noneck02031954
Employees Worked With
January 24, 2025
Very happy with Kia of St Augustine. . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is h . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is happy.. Scott the manager of the Service dept does an excellent job making sure his staff is always pleasing the customer and making sure everyone on his team is well trained. Thanks all for always making my experience with Kia if SA a pleasurable one! I highly recommend this dealership and Service dept. More
by deborahsmm
Employees Worked With
