Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Kia
St. Augustine, FL
238 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 238 reviews
June 12, 2025
very accommodating and professional. ....started work on time and replaced parts covered under warranty. Explanation understandable. ....started work on time and replaced parts covered under warranty. Explanation understandable. More
by SEG_22
Verified CustomerEmployees Worked With
June 12, 2025
The service work done was professional and timely. I would recommend Family Kia to my family I would recommend Family Kia to my family More
by GARYNUNEZ
Employees Worked With
June 11, 2025
Zach answered all my questions and was very efficient and professional. Great service and honest. professional. Great service and honest. More
by mariafaircloth13
June 10, 2025
Our experience was great. Anthony and the entire team were incredible helpful and knowledgeable. They listened to our needs and worked with us to get a great price on our trad Anthony and the entire team were incredible helpful and knowledgeable. They listened to our needs and worked with us to get a great price on our trade in and new vehicle. More
by SavannahG
June 10, 2025
Everything was absolutely Fantastic. So easy to make an appointment and get my car serviced So easy to make an appointment and get my car serviced More
by alwaysjennd
Employees Worked With
June 10, 2025
My sales guy Zack (Pippen? ) was very helpful & paid attention to all my needs. He got everything accomplished in a timely manner and was wonderful to work with! Doug was great ) was very helpful & paid attention to all my needs. He got everything accomplished in a timely manner and was wonderful to work with! Doug was great as well, along with the manager who's name I didn't get. Thank you Family Kia for a quick & helpful dealer experience! More
by danidewitt4
June 07, 2025
There were some initial problems, but the entire staff worked together to resolve them in a timely/collaborative manner worked together to resolve them in a timely/collaborative manner More
by DMOBERLY2003
June 06, 2025
Amazing awesome great customer service happy easy great wonderful Anthony calm clean no hassle thanks wonderful Anthony calm clean no hassle thanks More
by kiddolinka
