Back

Family Kia

St. Augustine, FL

3.8
66 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Contact Dealership

2665 U.S. Highway 1 South

St. Augustine, FL

32086

Directions

By Type

Showing 66 reviews

December 22, 2024

My used Sportage was fine initially. ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to tu More

by frisbeeonthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Ingenito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service department is always polite and professional. Keep me informed on what is going on with my car. More

by noneck02031954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
December 20, 2024

Great Experience at Family Kia! Everyone was helpful and they went out of their way to give us a good deal. Thank you! This will be our 6th car from Family Kia. These are the re More

by GANOR23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Phipps
December 17, 2024

I have always been treated with the highest regards on my visit to the dealership. Personnel ae always friendly, courteous, and professional. Service on my vehicle is always completed within the time frame t More

by spencerbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

I have been there a few times . Just not satisfied with the way I am treated . More

by lshirey71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Ingenito
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Fast in and out. Very courteous and professional staff. Great experience on this service visit. More

by VIDEOMAN1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Dealership was open and worked with me on the purchase price and trade in value.Was contacted by one of the dealrship owners after the sale to ensure that I did not have any problems with the purchse. Gre More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Mauck
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Casey was the best. Stuck with chasing the down the fix. Kept me informed every step of the process! More

by gribjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Maintenance work performed timely and complete. staff friendly and courteous. I would recommend to Kia owners. More

by ohgullie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Mike was great! Replaced our engine and found out it was under warranty. Thank you for your help! More

by carlafrankart
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...