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Family Kia
St. Augustine, FL
66 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 66 reviews
December 22, 2024
My used Sportage was fine initially. ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to tu ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to turn gas cap only 1 click.... no change, of course. Bought car in to resolve... $1300 later dashboard indicator lights have been cleared.... but it was an unwelcomed expense. [bought the car cuz it was initially purchased there and serviced there.] Oh well. More
by frisbeeonthebeach
Verified Customer
December 20, 2024
Great Experience at Family Kia! Everyone was helpful and they went out of their way to give us a good deal. Thank you! This will be our 6th car from Family Kia. These are the re Everyone was helpful and they went out of their way to give us a good deal. Thank you! This will be our 6th car from Family Kia. These are the reasons we keep coming back, quality cars, and great dealership experience. More
by GANOR23
Employees Worked With
Other Employees :
Zack Phipps
December 17, 2024
I have always been treated with the highest regards on my visit to the dealership. Personnel ae always friendly, courteous, and professional. Service on my vehicle is always completed within the time frame t visit to the dealership. Personnel ae always friendly, courteous, and professional. Service on my vehicle is always completed within the time frame that was given and my vehicle is always returned cleaned and on time. If I could give more that five stars I would gladly do so. Keep up the great work More
by spencerbarber
December 17, 2024
I have been there a few times . Just not satisfied with the way I am treated . Just not satisfied with the way I am treated . More
by lshirey71
Employees Worked With
December 17, 2024
Fast in and out. Very courteous and professional staff. Great experience on this service visit. Very courteous and professional staff. Great experience on this service visit. More
by VIDEOMAN1119
Employees Worked With
December 17, 2024
Dealership was open and worked with me on the purchase price and trade in value.Was contacted by one of the dealrship owners after the sale to ensure that I did not have any problems with the purchse. Gre price and trade in value.Was contacted by one of the dealrship owners after the sale to ensure that I did not have any problems with the purchse. Great followup with management. More
by Tom
December 17, 2024
Casey was the best. Stuck with chasing the down the fix. Kept me informed every step of the process! Stuck with chasing the down the fix. Kept me informed every step of the process! More
by gribjr
Employees Worked With
December 16, 2024
Mike was great! Replaced our engine and found out it was under warranty. Thank you for your help! Replaced our engine and found out it was under warranty. Thank you for your help! More
by carlafrankart
