Family Kia

I like the new Service area, looking forward to seeing the Show room area once it is done. The service desk is a bit small, it is hard to carry conversation with service Tech, too noisy. Also, appreciate the Show room area once it is done. The service desk is a bit small, it is hard to carry conversation with service Tech, too noisy. Also, appreciate getting my car washed. Keep up the good work While waiting for my car, walk thru the show room, looking at newer cars, talked with one of your sales consultants Richard Brannan, he took time explained about the cars and answered my questions. Everyone was very courteous. Thank you More

Always had excellent service. When my guy Ray left I was very disappointed but Ray said Casey is your new contract and he was soo right! When my guy Ray left I was very disappointed but Ray said Casey is your new contract and he was soo right! More

Though it was recall work, Casey definitely filled us in on what was going on our van per 2 recalls and also had given an estimated timeframe for the work to be done. The technician, Caleb, definitely did a on what was going on our van per 2 recalls and also had given an estimated timeframe for the work to be done. The technician, Caleb, definitely did a great job. More

This is my 2nd time going to this location my 1st experience was great so I came back to purchase a bigger luxury 2025 SUV, 1st car was a 2014 Forte. Stephanie was great, she did not pressure me or i experience was great so I came back to purchase a bigger luxury 2025 SUV, 1st car was a 2014 Forte. Stephanie was great, she did not pressure me or ignore me when i wasnt interested in something. What she did was listen to what i wanted, needed and my deal breakers and she make it work. She is awesome. JT was funny and friendly he also made this day go smoothly. Jeff made the numbers work and payments is where i needed it to be. Everyone was amazing that we crossed. Keep up the GREAT customer service guys. Kia of St. Augustine you guys are stuck me now. We're family!! Leticia More

let's make this simple, today's service was outstanding. No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks More

Easy process, professional team all around. I would recommend Family Kia. Thanks for a good experience. I would recommend Family Kia. Thanks for a good experience. More

Fast, efficient, good business was in and out and received a loaner until it was done a brand new car received a loaner until it was done a brand new car More

Good work ended up with a perfect vehicle in a color combination I love. THANKS combination I love. THANKS More

Scheduling was easy. The new customer waiting area is very comfortable and convenient. Derek was very helpful! The new customer waiting area is very comfortable and convenient. Derek was very helpful! More

Helpful, efficient, friendly staff. Richard was great! I will return for my next car purchase Richard was great! I will return for my next car purchase More