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Family Kia
St. Augustine, FL
198 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 198 reviews
April 26, 2025
Best customer service on the planet ! !! Amazing how much they actually care about People wonderful!!!! Great People !! Amazing how much they actually care about People wonderful!!!! Great People More
by halvorsenauto
Verified CustomerEmployees Worked With
Other Employees :
John Halvorsen
April 24, 2025
Casey is a hardworking guy. Always happy when I get him as my service advisor Always happy when I get him as my service advisor More
by janaug02
Employees Worked With
April 24, 2025
It was a great experience shopping at Family Kia. The whole staff all the way around is great. Robert and Marius as well at JT we very helpful. Even after I got the car they followed up with me and a The whole staff all the way around is great. Robert and Marius as well at JT we very helpful. Even after I got the car they followed up with me and are still in touch making sure I am happy with the car. And I love my new 2025 Sorento. Thanks guys More
by maciek.s.trzeciak
April 21, 2025
My GOOGLE LOCAL GUIDE review and rating went from negative to positive over time. The update to POSITIVE corresponds directly to Family's Genl. Mgr., John Halvorson. A No Win issue for me at f negative to positive over time. The update to POSITIVE corresponds directly to Family's Genl. Mgr., John Halvorson. A No Win issue for me at first now appears to have been resolved by Mr. Halvorson. I believe it well-worth any consumer's time to review my 1st & 2nd Google Guide reviews. Again, this 5 star rating is specific to John Halvorson's concern and assist-tance. To date, the final outcome and end result is pending. More
by St. Aug. Dee
April 19, 2025
Great guys there can’t wait for the new service center the wait was not to long and the guys gave me a time slot as to when they would finish up the job and they kept that. Not bad. the wait was not to long and the guys gave me a time slot as to when they would finish up the job and they kept that. Not bad. More
by magliolinda
Employees Worked With
Mike
April 15, 2025
I had a great experience. Anthony worked with me to make sure I got what I wanted. Everyone was very kind and helpful. I highly recommend Family Kia! Anthony worked with me to make sure I got what I wanted. Everyone was very kind and helpful. I highly recommend Family Kia! More
by mbkski
April 15, 2025
I had no issues during my visit and everyone was very personable and helpful! I got a $15 coupon as well which was helpful. And they washed my car. It looked amazing after. personable and helpful! I got a $15 coupon as well which was helpful. And they washed my car. It looked amazing after. More
by cheyenneberube1
Employees Worked With
April 14, 2025
I was greeted immediately upon arrival. Check in was quick and easy. The work was performed and the vehicle was ready quickly . I was pleased with my visit. Check in was quick and easy. The work was performed and the vehicle was ready quickly . I was pleased with my visit. More
by bmckeen1
Employees Worked With
