5,818 Reviews of Family Hyundai - Service Center
Customer Service Department Every time I go to this Hyundai dealer my experience gets better and better. The guys there are on point especially Jim in the service department. If Every time I go to this Hyundai dealer my experience gets better and better. The guys there are on point especially Jim in the service department. If you’re out there looking to buy a Hyundai, try Family Hyundai in Tinley Park, IL first you won’t go wrong.. More
Always a quality experience Easy check in. Professional and friendly service associate. Was set up quickly with a ride home. Service completed in promised time frame. Very plea Easy check in. Professional and friendly service associate. Was set up quickly with a ride home. Service completed in promised time frame. Very pleased and will definitely return. More
Thank You Phil was great and was very professional! I was able to get in and out in a timely manner which I appreciate. So thank you! Phil was great and was very professional! I was able to get in and out in a timely manner which I appreciate. So thank you! More
30,000 miles maintenance on my Sonata Sport I brought my car in for the 30000 miles factory required maintenance. The service department staff explained what was necessary to keep my car runnin I brought my car in for the 30000 miles factory required maintenance. The service department staff explained what was necessary to keep my car running smoothly. The service was completed in a timely manner and the service representative listened to my concerns and provided helpful tips on safe and preventive maintenance. While waiting on my car. I was able to relax in the dealership comfortable waiting room and enjoy a cup of coffee. When the services was completed, my car was washed. Family Hyundai provides topnotches customer service. More
Professional as always. Went in for an oil change and was out before i knew it. Professional and courteous like always. Wasn't pressured into any other services Went in for an oil change and was out before i knew it. Professional and courteous like always. Wasn't pressured into any other services More
90k mile checkup I have been coming to this service center since approximately 2001 and will keep returning. The work was done in a timely manner. The cost quoted to m I have been coming to this service center since approximately 2001 and will keep returning. The work was done in a timely manner. The cost quoted to me was the actual cost. More
Always pleasant and efficient I I have been going to this dealer since 2006! Always courteous and quick. I will continue to not only go to their service department When I want I I have been going to this dealer since 2006! Always courteous and quick. I will continue to not only go to their service department When I want another car I will return More
Good service Came for a standard oil change and tire replacement - advised to have brakes done too - everything was done quickly and efficiently even though it was Came for a standard oil change and tire replacement - advised to have brakes done too - everything was done quickly and efficiently even though it was an extremely busy time More
The service was very very slow. Unacceptable length of time The shop was empty with only one customer in the waiting area. Yet, 90 minutes for an oil change? Ridiculous. All that aside, kudos to Colin Simmon The shop was empty with only one customer in the waiting area. Yet, 90 minutes for an oil change? Ridiculous. All that aside, kudos to Colin Simmons for his friendly, positive, professionalism. He was the silver lining in this otherwise unsatisfactory service visit. More
OIl and filter change Reasonable price for a Genesis oil change and had a free 30 point inspection. Free car wash after service. Usually very busy and takes 1 to 1.5 hrs Reasonable price for a Genesis oil change and had a free 30 point inspection. Free car wash after service. Usually very busy and takes 1 to 1.5 hrs but got done in less than an hour this time. Helpful service advisor. More