Family Hyundai - Service Center

There for recall I know that part of going to a dealership when you get a recall is they check everything for you which I appreciate. However sometimes they recommend I know that part of going to a dealership when you get a recall is they check everything for you which I appreciate. However sometimes they recommend things that are not needed which is very frustrating. Was told I needed outer left tire rod which would lead to a front end alignment. I had two others check and they said the tire rod was not needed. There is some rust but there is no play as they suggested. I just don’t appreciate because I’m a woman feeling like they can just take advantage of me. That would’ve been over $450 for parts and labor and something that wasn’t necessary at this point. People in service are phenomenal though! Very friendly and helpful! They want to charge way too much for parts. It’s just not this dealership, it’s typical for all dealerships. More

Slow service Appointment for oil change took 1-1/2 hours. Never had to wait that long before. Then when I left the dealership my low tire light came on. Went ba Appointment for oil change took 1-1/2 hours. Never had to wait that long before. Then when I left the dealership my low tire light came on. Went back and waited another hour just to have tires checked. More

satisfied Very trustworthy dealership, I take my car in for all my services. Tom Salin is very helpful, Not pushy. Been going to Family for 6 years. Very trustworthy dealership, I take my car in for all my services. Tom Salin is very helpful, Not pushy. Been going to Family for 6 years. More

First time service I brought my Sante Fe in for its first oil change. My service advisor was James Rich who was very helpful. The service center and waiting area were n I brought my Sante Fe in for its first oil change. My service advisor was James Rich who was very helpful. The service center and waiting area were nice and clean. The work was done quickly and they also washed my car. I will return for my next service maintenance schedule. Thank you! Great job! More

Just as Tom promised right on time . The service department goes out of there way to give the best possible service, from TJ on down all of the service personal are wonderful,an the coffe The service department goes out of there way to give the best possible service, from TJ on down all of the service personal are wonderful,an the coffee and bagels are great! More

Service Good work done by a great service dept. Always nice and courteous people explaining what work needs to be done. Always a nice visit at Family Hyundai. Good work done by a great service dept. Always nice and courteous people explaining what work needs to be done. Always a nice visit at Family Hyundai. More

Safety Recall and Warranty Repair I brought my 2011 Sonata in for two safety recalls and a warranty repair to the steering column. Tom Salin was very nice to work with. I was very im I brought my 2011 Sonata in for two safety recalls and a warranty repair to the steering column. Tom Salin was very nice to work with. I was very impressed with the Family Hyundai Service Department and would definitely return for any future repairs. More

Great Experience Everyone that I dealt with at Family Hyundai was extremely professional and attentive to the job at hand. I would highly recommend their service depar Everyone that I dealt with at Family Hyundai was extremely professional and attentive to the job at hand. I would highly recommend their service department. More

Great "family' dealership. Service department is quick, they acknowledge you when you arrive and are fast and thorough in explaining your car and repairs. Salesman Jerry Lacy i Service department is quick, they acknowledge you when you arrive and are fast and thorough in explaining your car and repairs. Salesman Jerry Lacy is highly recommended! The best one there! Trust me. More

i was very satisfied with my first oil change etc. fast friendly service..i could not be happier with the dealer experiences...thank you all...i love my new car as much as i love all of you i have com fast friendly service..i could not be happier with the dealer experiences...thank you all...i love my new car as much as i love all of you i have come in contact with. More