Family Hyundai - Service Center

No one Does it Charles There many many Hyundai Dealers Chicago and in the suburbs but there is only one FAMILY HYUNDAI. From parts department all the way down to the porters There many many Hyundai Dealers Chicago and in the suburbs but there is only one FAMILY HYUNDAI. From parts department all the way down to the porters everyone goes over and beyond to you feel special. I thank Family Hyundai for continuing to rise the bar when comes to customer service. Keep up the great work : ) P.S. I want to give a special shot out to Mike the Service Manager for helping me with my vehicle Thanks Again. More

Great Experience Loved this place. Very quick, clean and the staff was so polite. Collin is always a pleasure to work with. I was in and out in under 30 mins, super im Loved this place. Very quick, clean and the staff was so polite. Collin is always a pleasure to work with. I was in and out in under 30 mins, super impressed. More

As always, excellent service I've been taking my cars to Family Hyundai for 16 years and have always had an excellent experience. They have been very thoughtful and friendly throu I've been taking my cars to Family Hyundai for 16 years and have always had an excellent experience. They have been very thoughtful and friendly through this time. More

Excellent Service - Replaced intake manifold I brought the car in because the engine warning light came on. The cause was a broken intake manifold, which was covered under the powertrain warrant I brought the car in because the engine warning light came on. The cause was a broken intake manifold, which was covered under the powertrain warranty. The work was going to take a few hours, so they provided transportation home and back. The service department at Family Hyundai was a big part of my decision to purchase my 2012 Tucson there. I previously owned a used 350 XG (purchased from a relative), and was always impressed when I brought it in for service. More

Routine maino The service department is very friendly, they get you in and out in a reasonable time.Plus free coffee and bakery is nice, waiting area is always clea The service department is very friendly, they get you in and out in a reasonable time.Plus free coffee and bakery is nice, waiting area is always clean. More

Prompt friendly and efficient I was welcomed, recognized as a returning customer, and quickly advised as to the expected time the car would be serviced and returned to me. The wai I was welcomed, recognized as a returning customer, and quickly advised as to the expected time the car would be serviced and returned to me. The waiting area is large, (it would be good if we could get away from the TV and the interminable talk shows) comfortable and clean. Coffee and snacks provided and maintained. Service was dome promptly and on time and I was able to enjoy a "free" oil change as part of Family's program of caring for the customer (third synthetic oil change free). This is such a more friendly and customer caring dealership than my previous Hyundai dealer(Phillips in Bourbonnais). Jim Rich was the Advisor who welcomed me and kept me updated and dealt with the Hyundai Rewards Certificate, a BIG thank you Jim! More

Exceptional customer service Tom is amazing. He’s friendly, professional, knowledgeable and takes time explaining things to you. He’s the best! Family Hyundai is lucky to have suc Tom is amazing. He’s friendly, professional, knowledgeable and takes time explaining things to you. He’s the best! Family Hyundai is lucky to have such a committed employee. More

Tires replaced balanced and alignment was done I had a very good experience. I always do. Employee's are always right on top of solving my car problems. Excellent company! Mrs. Mary Rake I had a very good experience. I always do. Employee's are always right on top of solving my car problems. Excellent company! Mrs. Mary Rake More

service review I set up an appointment last minute on my phone for an oil change and inspection. Service was relatively fast and the service advisor was very cordial I set up an appointment last minute on my phone for an oil change and inspection. Service was relatively fast and the service advisor was very cordial. More

Excellent Service The service staff here is always so friendly and exceptional. Colin always goes above and beyond. My car is always completed in such a timely manner. The service staff here is always so friendly and exceptional. Colin always goes above and beyond. My car is always completed in such a timely manner. I wish more places could learn from them! More