Family Hyundai - Service Center

A+ service Everyone is very friendly and helpful. I aways feel welcome, and I always leave with the services I need. They do a good job making sure you understan Everyone is very friendly and helpful. I aways feel welcome, and I always leave with the services I need. They do a good job making sure you understand what is wrong with your vehicle and how it will be fixed. More

Maintenance either routine or special always handled well Whether it is routine maintenance like oil changes or tire rotations, Family Hyundai has always performed very well. This was the first special mainte Whether it is routine maintenance like oil changes or tire rotations, Family Hyundai has always performed very well. This was the first special maintenance (Rear wheel bearing) and like always Tom Salin was very attentive and got the job done quickly. Myron More

speedy service every time I come in for service the staff is so courteous and my needs are addressed quickly and any questions I have are also addressed in a timely every time I come in for service the staff is so courteous and my needs are addressed quickly and any questions I have are also addressed in a timely manner. More

Colin Simmons is very helpful! Colin Simmons was very helpful and answered all of my questions. Service on the car was wonderful! Service has always been wonderful each time I go Colin Simmons was very helpful and answered all of my questions. Service on the car was wonderful! Service has always been wonderful each time I go there. More

60,000 mile service. Tom was great. Thouroughly explained all the services that would be performed, the inspections that would be done and the pricing for all up front. I Tom was great. Thouroughly explained all the services that would be performed, the inspections that would be done and the pricing for all up front. I was offered a loaner car (which I did not require). My car was washed and ready to go when he said it would be. Very satisfied with the service from Family Hyundai. More

Very satisfied. I usually have a positive experience coming to FAMILY HYUNDAI. Tom Salin in service is always very helpful and friendly, whenever I call or come in. I usually have a positive experience coming to FAMILY HYUNDAI. Tom Salin in service is always very helpful and friendly, whenever I call or come in. More

Friendly Service Friendly service and quality work. I decided to wait while my car was serviced, and noticed how friendly all personnel were. Was a pleasure to see 😋 Friendly service and quality work. I decided to wait while my car was serviced, and noticed how friendly all personnel were. Was a pleasure to see 😋 More

Great Service I purchase my Kona from another dealer ship. But I really like the service of Family Hyundai. Everyone that I've encountered has been friendly and p I purchase my Kona from another dealer ship. But I really like the service of Family Hyundai. Everyone that I've encountered has been friendly and professional. Will continue to utilize Family for all of my auto needs. More

Tom Salin continues to deliver great customer care skills. Was checked in at oil change appointment time. Job was completed in less than estimated time. Tom reviewed 34 point main great customer care skills. Was checked in at oil change appointment time. Job was completed in less than estimated time. Tom reviewed 34 point maintenance check list with me. He is always courteous and professional and a pleasure to work with. More

Customer Service I bought a new car from Family Hyundai in June. It was the best car buying experience that I've ever had. Frederick didn't make me feel pressure, he w I bought a new car from Family Hyundai in June. It was the best car buying experience that I've ever had. Frederick didn't make me feel pressure, he was honest yet still loyal to his company and his customer service skills were excellent. Unfortunately, I had an accident a month later and my brand new car needed service. Although it was more than what Hyundai did on site, they were able to give me excellent options and stayed involved with me throughout the process even though they did not necessarily have to do so. There were a few misunderstandings that came up throughout this process, but the Hyundai family helped to get it resolved while always keeping the customer (me) at the forefront of decision making. I just got my very first oil change and Colin (who I worked with before) actually remembered me and was just as polite and professional as before. The wait was not very long (although they were very busy), and they even did a quick clean of my car. Each department that I've come in contact with were very knowledgeable, professional, and courteous. This experience has so far been a breath of fresh air. Thank you all for what you do! More