Family Hyundai

Always pleasant and efficient I I have been going to this dealer since 2006! Always courteous and quick. I will continue to not only go to their service department When I want I I have been going to this dealer since 2006! Always courteous and quick. I will continue to not only go to their service department When I want another car I will return More

Professional courtesy Every member of the Family Hyundai team gave me professional courtesy. Each member greeted me when I came in contact with them, which made me feel w Every member of the Family Hyundai team gave me professional courtesy. Each member greeted me when I came in contact with them, which made me feel welcomed and glad I chose to come into the dealership. The used car I purchased had a cigarette smoke smell in it. Adam agree to call me Monday morning the make a appointment to care for the issue. After waiting most of the day on Monday I decided to call him. (300pm) He said," I gave this to the service department and no one called you,let me check with them and I will call you back" . He never did. I called again on Tuesday 1000am. He said he was going back to the service department himself. When he came back he said Mike from the service department would be calling me back which he did within 10 minutes. The matter was care for and I picked the car up this past Friday More

Professional as always. Went in for an oil change and was out before i knew it. Professional and courteous like always. Wasn't pressured into any other services Went in for an oil change and was out before i knew it. Professional and courteous like always. Wasn't pressured into any other services More

30,000 miles maintenance on my Sonata Sport I brought my car in for the 30000 miles factory required maintenance. The service department staff explained what was necessary to keep my car runnin I brought my car in for the 30000 miles factory required maintenance. The service department staff explained what was necessary to keep my car running smoothly. The service was completed in a timely manner and the service representative listened to my concerns and provided helpful tips on safe and preventive maintenance. While waiting on my car. I was able to relax in the dealership comfortable waiting room and enjoy a cup of coffee. When the services was completed, my car was washed. Family Hyundai provides topnotches customer service. More

The service was very very slow. Unacceptable length of time The shop was empty with only one customer in the waiting area. Yet, 90 minutes for an oil change? Ridiculous. All that aside, kudos to Colin Simmon The shop was empty with only one customer in the waiting area. Yet, 90 minutes for an oil change? Ridiculous. All that aside, kudos to Colin Simmons for his friendly, positive, professionalism. He was the silver lining in this otherwise unsatisfactory service visit. More

Car Lease I found the sales person very informative. Excellent service on cleaning up the new vehicle. Fast service. I found all of the employees friendly and I found the sales person very informative. Excellent service on cleaning up the new vehicle. Fast service. I found all of the employees friendly and informative. More

OIl and filter change Reasonable price for a Genesis oil change and had a free 30 point inspection. Free car wash after service. Usually very busy and takes 1 to 1.5 hrs Reasonable price for a Genesis oil change and had a free 30 point inspection. Free car wash after service. Usually very busy and takes 1 to 1.5 hrs but got done in less than an hour this time. Helpful service advisor. More

Got a great price deal and a great price I appreciated the honesty and all the help and time that was given. Appreciated everyone that went above and beyond to help me out. Would definately r I appreciated the honesty and all the help and time that was given. Appreciated everyone that went above and beyond to help me out. Would definately recommend not only the dealership but Frank particularly. I would hope to do business in the future. More

Phenomenal Family Hyundai: Honest and Trustworthy This is the greatest Hyundai in Illinois. Everyone at this dealership was caring and straightforward. After having the most traumatic car experience a This is the greatest Hyundai in Illinois. Everyone at this dealership was caring and straightforward. After having the most traumatic car experience a "first time buyer" can have at Happy Hyundai (just a few days prior), I was weary about this process. Murad was fantastic. He was honest about pricing, my interest rate and he wanted to make sure that my first car was a good fit for me. Most importantly, he was patient and made me feel that this experience was just as important to him as it was to me. He wasn't going to place me in an unsettling deal or make my first car purchase a future financial hardship. I really appreciate the care and time he took to get this deal closed and me on the road. Murad is fantastic you all. Please purchase with him! Family Hyundai is phenomenal. It should be called Phenomenal Family Hyundai. More

The Best! It was honestly the BEST truck buying experience I’ve ever had! Everyone was extremely nice, friendly, funny & helpful. And they accommodated all my n It was honestly the BEST truck buying experience I’ve ever had! Everyone was extremely nice, friendly, funny & helpful. And they accommodated all my needs. More