Family Hyundai

Lori's review Excellent experience would go back and recommend others I love my auto and they gave me a very nice price and my salesman was very knowledgable very Excellent experience would go back and recommend others I love my auto and they gave me a very nice price and my salesman was very knowledgable very nice huy More

review Glenn was very knowledgeable about my vehicle and during the test drive, and then again when I picked up my vehicle, sat with me and showed me all of Glenn was very knowledgeable about my vehicle and during the test drive, and then again when I picked up my vehicle, sat with me and showed me all of the features. He made the car buying process easy and always new the answer to every question we had. Everyone at the dealership was friendly More

Kathie's review Love Family Hyundai. Bought a car in 2005 and bought the same car in 2017. Took my 2005 in for service and a few minor issues and always happy with Love Family Hyundai. Bought a car in 2005 and bought the same car in 2017. Took my 2005 in for service and a few minor issues and always happy with the results. That's why I came back for the new car. More

Will be back again Good people to work with, felt I was treated like family. They went out of their way to find the exact vehicle I was looking for Good people to work with, felt I was treated like family. They went out of their way to find the exact vehicle I was looking for More

Family friendly Brian was very friendly, a great listener, and eager to help... Everything went smoothly, which was a breath of fresh air. I felt he took the time to Brian was very friendly, a great listener, and eager to help... Everything went smoothly, which was a breath of fresh air. I felt he took the time to engage, and offer multiple options that would suit my needs... In the end I love my new sonata? More

Great service . Kristi was so helpful and nice, it really made the process very easy. We love our new are and are so happy we went here. . Kristi was so helpful and nice, it really made the process very easy. We love our new are and are so happy we went here. More

Grossett Review Mr. Jerry Lacy is outstanding. please read my previous review. Outstanding professinal ,courteous,knowledgable, personable, meets the needs of his cus Mr. Jerry Lacy is outstanding. please read my previous review. Outstanding professinal ,courteous,knowledgable, personable, meets the needs of his customers. Goes above and beyond, extremely hard worker. More

Horrible customer service The worst customer service I have ever received. I personally went to this dealership because they are suppose to be the best with customer service, I The worst customer service I have ever received. I personally went to this dealership because they are suppose to be the best with customer service, I was wrong. I was on the lot 20 minutes and was never greeted I had to seek out the sales person. Then when we test drove the vehicle the sales person Adam put me in a car with features I did not want. The sales person was cold and unfriendly. He did not bother to tell me any features or anything about the car I had to ask all the questions. When came time to purchasing my vehicle they had originally stated they did not have the color combination I was looking for then miraculously it had turned up. I did not even test drive my vehicle before I purchased it because the sales person said "Well they all drive the same". He was busy trying to make another sale with new customers. I had then purchased a package for the exterior and interior of my car. I brought my car in on the scheduled appointment and was given a loaner car I was told my car would be ready in a couple hours which it wasn't. I live an hour away from the dealership and waited around in that area for them to call to pick up my car. It was almost 7 that evening when I had to call them to see what was going on with my car. They stated oh we haven't gotten to it it'll be done tomorrow. They never bothered to give me a curteousy call to even tell me my car would not be ready that day. I call the dealership the next afternoon to see what is going on with my vehicle and I speak to a rude worker in services named Mike who tells me my car hasn't even been started on and to speak to Al and while I'm in the middle of talking transfers me to the operator where I sit on hold for 20 minutes. I then get connected to Tom who tells me my car hasn't even been started on and it would be 20 minutes before they start. I angrily told him how angry and upset I was with their customer service and how I felt I no longer wanted to give them anymore business. He apologized and said he would try to find a way to make things right and speak to a manager. I reluctantly agreed to let them go ahead with their service. About 4 hours later I get a phone call saying my car was ready for pick and that he was still talking with the manager to see what they could do for me. When I went to pick my car up no mangers or anyone was there to even offer a face to face apology. I wasted two of my days off dealing with this nonsense. It's been 4 days and I've heard nothing from the dealership nor this supposed "manager" he was supposed to speak to. I am angry and feel taken advantage of by this dealership. This was the worst car buying expierence I've ever had and will not recommend this place to anyone. More

Santa Fe purchase Family Hyundai is a great place to buy a new car. The people there are professional, friendly, and knowledgeable. You get a good deal on a new vehicle Family Hyundai is a great place to buy a new car. The people there are professional, friendly, and knowledgeable. You get a good deal on a new vehicle and the service department will keep your vehicle running in tip top shape. More

The Reeves Review We were very happy with our experience, and this is our fifth vehicle purchased here. Obviously, we are satisfied and we love our new vehicle. We were very happy with our experience, and this is our fifth vehicle purchased here. Obviously, we are satisfied and we love our new vehicle. More