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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

January 06, 2019

Very happy with our new durango Very helpful and knowledgeable staff. Friendly and willing to work with us to get us into a new car and out of a vehicle that was costing us thousands More

by sherwoodcarrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sinclair
Jan 07, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Carrie - Thank you for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown! It makes our day to hear that our staff provided friendly service and worked to get you into a vehicle that makes sense financially. Thank you for the kind review!

January 05, 2019

Recall, oil change, & tire rotation Friendly , quick, and affordable. Purchased my car from Nolan 7 months ago. He was excellent—-very patient, knowledgeable, & helpful. Recently mad More

by mstrife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Individuals at the service desk. Don’t know their names but was very pleased with my experience. , Nolan Gardner
Jan 07, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

"Friendly, quick, and affordable" - we can't ask for better feedback than that! It's wonderful to hear that your recall repairs, oil change, and tire rotation were completed quickly and that you received helpful service. Thank you for supporting FX Caprara Chrysler Dodge Jeep Ram of Watertown!

January 05, 2019

Great service Car salesman Ben wiseman is one of the best in the business. Puts the customers first. Always a pleasure working out the deals with Ben More

by TYLERBARTLETT8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Jan 07, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much Tyler! We love that you can turn to Ben whenever you're in need of a new vehicle. Hope to see you next time FX Caprara Chrysler Dodge Jeep Ram of Watertown!

January 04, 2019

Great service I went to G Wizz auto group to get a safety check and they told me I failed and needed to pay 250$ for a new tire rod. My car only had 30,000 mi, 2017 More

by juelzmckenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher Deihl
Jan 07, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

We are happy to hear that you can trust our Service Team! Thank you so much for your five-star review.

January 02, 2019

Amazing Buying Experience As this was my first lease, Jason took the extra time to answer ALL of my questions. Out of all my car-buying experiences, this was probably the easi More

by BABCOCK1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Jan 02, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown for your first lease! We are so happy that Jason walked you through the process and made it a stress-free experience. We appreciate your review and your business.

January 02, 2019

Easy process The salesman and sales Manager were great to work with! They made the whole process quick and easy! They answered all my concerns and helped get me in More

by YAMAHABLUE8081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Webb, Scott Webb
Jan 02, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

This is what we love to hear! Congratulations on your new vehicle. Thanks so much for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown!

January 01, 2019

Excellent salesman and dealership Our truck purchase was made easy by having a great salesman to deal with. Ben took care of everything for us. We are loving our new 2019 Dodge Ram! Hi More

by DEBAUB03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Jan 02, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

It makes us so happy to hear that Ben helped make your car-buying process easy. Congratulations on your new vehicle! We truly appreciate your recommendation.

January 01, 2019

Long wait for delivery of new vehicle despite having appt. Long wait despite confirmed appointment and new vehicle still does not have two promised accessories. After waiting 40+ minutes, I was then asked to s More

by December 2018
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager, Nolan Gardner
Jan 15, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

I am very sorry for the delay in your service. You're right - we could have been more efficient in retrieving those docs during your wait. Thanks for sharing your feedback so we can improve our services. We hope that we will get a chance to provide a 5 star service next time. Thank you, Jason Perkins - Service Manager - 315-382-6923

December 30, 2018

Great deal from a great salesperson Everything was delivered as promised. Received a great deal and superb experience. Highly recommend this dealership. Worth the drive for sure. They ha More

by DUFFYSCHAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ren McNett, Mark Webb, Scott Webb, AJ Solis, Ellis Veal
Dec 31, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thanks for taking the drive out to visit us at FX Caprara Chrysler Dodge Jeep Ram of Watertown! We are so glad that we had a truck that matches your needs and that the delivery process went smoothly. We appreciate your recommendation!

December 29, 2018

Seamless I came to Frank at Caprara following a poor experience at another dealership. Frank Mastrovito, Ben Wiseman, and Mike Perkins put me in the truck I w More

by cman50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito, Mike Perkins, Benjamin Wiseman
Dec 31, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

We can't ask for better feedback than this! It's wonderful that our team was able to provide the service you deserve and get you into the truck you want at the right price. Thanks so much for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown!

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