FX Caprara Chrysler Dodge Jeep Ram
Watertown, NY
424 Reviews of FX Caprara Chrysler Dodge Jeep Ram
Excellent Process One thing I hate more than anything is the car buying process. FX made the process ridiculously easy and painless. They handled it from beginning to e One thing I hate more than anything is the car buying process. FX made the process ridiculously easy and painless. They handled it from beginning to end and the customer service was unbelievable. They went above and beyond to find the exact vehicle and even offered to deliver the vehicle to our house on Christmas! I will definitely be going with them for future purchases. Excellent job FX! More
Amazing I woke up Christmas eve morning looking to get a car. 2 hours later I was driving off the lot with my perfect car. Thank you. I woke up Christmas eve morning looking to get a car. 2 hours later I was driving off the lot with my perfect car. Thank you. More
Great salesman Brandon was a great salesman, cut to the chase with a great offer I could not refuse. Offered a considerable sum for my trade in and made sure that we Brandon was a great salesman, cut to the chase with a great offer I could not refuse. Offered a considerable sum for my trade in and made sure that we were well taken care of. Very nice person and patient, would definetly recommend to others. More
Inaccurate quote I took my 2014 Ram 3500 there for the 60K mile services and an oil change. When I dropped it off I asked them to change the oil as well. They told me I took my 2014 Ram 3500 there for the 60K mile services and an oil change. When I dropped it off I asked them to change the oil as well. They told me it would cost approximately $450 and would take 1 1/2-2 hours which was fine. After 2 hours I asked for an update and was told it was going to be another hour because they were backed up. Their shuttle driver, who was awesome, gave me a ride home where I waited for another 2 hours. Finally they called and said my truck was done but they didn’t do the oil change like I'd asked and it was $819. After a discussion with them they did eventually agree to lower the price to a reasonable sum but I found the experience to be a bit frustrating. They did seem like good people they just need to refine some of their operations. More
Would I buy a Ram again Trucks are really getting out of the working mans range and not in line with paychecks... all in all Ram leads the market with their interior finishes Trucks are really getting out of the working mans range and not in line with paychecks... all in all Ram leads the market with their interior finishes More
AWESOME GREAT PEOPLE GREAT SERVICE GREAT PRODUCTS WOULDNT GO ANYWHERE ELSE TO BY SCOTT AND MARK WEBB DID EVEYTHING PERFECT LOOK FORWARD TO BUYING MY NEXT C GREAT PEOPLE GREAT SERVICE GREAT PRODUCTS WOULDNT GO ANYWHERE ELSE TO BY SCOTT AND MARK WEBB DID EVEYTHING PERFECT LOOK FORWARD TO BUYING MY NEXT CAR More
5 star service Just bought a new RAM 2500 and it was one of the easiest transactions I've ever done. the truck is great and my salesman went above and beyond for me Just bought a new RAM 2500 and it was one of the easiest transactions I've ever done. the truck is great and my salesman went above and beyond for me. Thank you Ben! More
FX Caprara Ben Wiseman was great as usual. He works hard to find you the best vehicle at a fair price. He makes the process easy and hassle free. Ben Wiseman was great as usual. He works hard to find you the best vehicle at a fair price. He makes the process easy and hassle free. More
patience Went there a few months ago looking for a Ram 1500. I left when the price was out of reach. I told them to call me in December when you can make me a Went there a few months ago looking for a Ram 1500. I left when the price was out of reach. I told them to call me in December when you can make me a better deal. They called last week and met my criteria...all of it! More
Slowwwwww. Had to wait almost two weeks for the appointment and over three hours for the service to be completed. This was not like normal for here. Had to wait almost two weeks for the appointment and over three hours for the service to be completed. This was not like normal for here. More