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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

December 29, 2018

Excellent Process One thing I hate more than anything is the car buying process. FX made the process ridiculously easy and painless. They handled it from beginning to e More

by LOYJW037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Solis
Dec 31, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

We aim to provide an easy car-buying for our customers and are thrilled this was the case for you! It's fantastic that our team was able to find the perfect car for you and even delivered it on Christmas. Thank you from the entire team at FX Caprara Chrysler Dodge Jeep Ram of Watertown!

December 25, 2018

Amazing I woke up Christmas eve morning looking to get a car. 2 hours later I was driving off the lot with my perfect car. Thank you. More

by pfish5188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Dec 26, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

And thank you for choosing FX Caprara Chrysler Dodge Jeep Ram of Watertown! Buying a car should be easy and fun - I'm glad to hear that we were able to get you on the road in your new ride Christmas Eve. Enjoy!

December 23, 2018

Great salesman Brandon was a great salesman, cut to the chase with a great offer I could not refuse. Offered a considerable sum for my trade in and made sure that we More

by CARLIQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sinclair
Dec 26, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

It makes us so happy to hear that Brandon provided five-star service and got you a great deal on your vehicle. Thank you for taking the time to write about your experience! All of us at FX Caprara Chrysler Dodge Jeep Ram of Watertown appreciate your business.

December 21, 2018

Inaccurate quote I took my 2014 Ram 3500 there for the 60K mile services and an oil change. When I dropped it off I asked them to change the oil as well. They told me More

by nhover14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know
Jan 04, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

I am sorry to hear that we did not provide five-star service. Your feedback is very important to our business as it will help us improve the experience of our next guest. We hope we have the chance to impress you in the future. Thank you, Jason Perkins - Service Manager - 315-382-6923

December 20, 2018

Would I buy a Ram again Trucks are really getting out of the working mans range and not in line with paychecks... all in all Ram leads the market with their interior finishes More

by FBJ777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Webb, Jason Woodworth
Dec 21, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thanks for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown! We appreciate your business and positive feedback.

December 18, 2018

AWESOME GREAT PEOPLE GREAT SERVICE GREAT PRODUCTS WOULDNT GO ANYWHERE ELSE TO BY SCOTT AND MARK WEBB DID EVEYTHING PERFECT LOOK FORWARD TO BUYING MY NEXT C More

by BILLBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Webb
Dec 18, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

We truly appreciate it Bill! It's an honor to have you as part of the FX Caprara family. We look forward to working with you again soon!

December 16, 2018

5 star service Just bought a new RAM 2500 and it was one of the easiest transactions I've ever done. the truck is great and my salesman went above and beyond for me More

by McDaddy316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Dec 17, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

Congratulations on your new RAM 2500! It's fantastic to hear that it was such an easy process and that Ben went above and beyond to make sure you were satisfied. All of us at FX Caprara Dodge Chrysler Jeep of Alexandria Bay appreciate your review!

December 15, 2018

FX Caprara Ben Wiseman was great as usual. He works hard to find you the best vehicle at a fair price. He makes the process easy and hassle free. More

by RICKLAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Dec 17, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Rick - It's fantastic that you can trust Ben to deliver a hassle-free car-buying experience and get you a great deal. Thanks so much for your repeat business! See you next time at FX Caprara Dodge Chrysler Jeep of Alexandria Bay.

December 15, 2018

patience Went there a few months ago looking for a Ram 1500. I left when the price was out of reach. I told them to call me in December when you can make me a More

by RONHOCHMUTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Navarra
Dec 17, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

Perfect! We are so happy that our team was able to follow-up with you and get you a great price on your Ram 1500. Thank you for taking the write us a review! Hope to see you again at FX Caprara Dodge Chrysler Jeep of Alexandria Bay.

December 13, 2018

Slowwwwww. Had to wait almost two weeks for the appointment and over three hours for the service to be completed. This was not like normal for here. More

by mikeradams52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Dec 14, 2018 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Mike, It looks like you may have visited out Watertown location and not this store. Please give me a call so we can discuss. Thanks, Lyle Salter - Service Manager - 315-482-7400

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