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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

January 24, 2019

Thank you I would like to thank Erica for her outstanding preformance as part of your service team ! She stands above and is outstanding in her role as your ser More

by MURDDY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Jan 24, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much for your many kind words about Ericka! We are lucky to have her as part of the team. We appreciate you choosing FX Caprara Chrysler Dodge Jeep Ram of Watertown.

January 23, 2019

Looking for a truck. They were very helpful and friendly. Had truck ready for test drive and gave me steps to make the processes faster. I would definitely tell others to More

by natalie.c.soto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Jan 23, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Natalie - Thank you so much for recommending FX Caprara Chrysler Dodge Jeep Ram of Watertown! We love to hear that you received helpful and friendly service that earned your business. If there is anything else we can do to assist you, just let us know.

January 23, 2019

gear Shift brought my vehicle in for recalls , but other issues were found and the staff was able to make the correction on the vehicle, had to go without vehicl More

by butlerbj8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Jan 24, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

It's great to hear that our team was able to repair your vehicle and make sure you are safe out on the roads. Thanks so much for taking the time to leave us a review! We will see you again at FX Caprara Chrysler Dodge Jeep Ram of Watertown.

January 22, 2019

SERVICE They are always professional and keep us safe thanks to Neil and Brian. I will always have our service done here. We do miss the Caprara family More

by jpound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil and brian (SERVICE)
Jan 22, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much for being loyal customers to FX Caprara Chrysler Dodge Jeep Ram of Watertown! We love that you can depend on Neil and Brian to keep you safe out on the roads. We look forward to working with you for years to come.

January 20, 2019

bad very bad The people that check you are so bad it’s unreal ask to speck to the manager seen him 3 or 4 times but could not talk to me but the assistant manager More

by Wvu164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Feb 14, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Customer service is our priority and I am very disappointed to see that we let you down. I'd like to assist with fixing your window but won't be able to find your contact information based on this review - will you please give me a call? Thank you, Jason Perkins - Service Manager - 315-382-6923

January 19, 2019

Very good experience i ordered a new car and it arrived quicker than i thought! Doing the final paperwork was easy and was a fairly quick process. My sales person, Jason More

by marez.89chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Jan 21, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

We are thrilled to hear you are happy with your new car! It's fantastic that the process was easy and straightforward and that you will be ready for the spring. Thanks so much!

January 17, 2019

great service and price. very professional Brandon was very helpful and professional. Got me a great deal. worked very hard to get me the best deal possible. Would definitely recommend this dea More

by JLAWLOR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sinclair, Nolan Gardner
Jan 17, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about Brandon! We are thrilled to hear that he got you the best deal possible. We really appreciate you recommending FX Caprara Chrysler Dodge Jeep Ram of Watertown!

January 16, 2019

STRAIGHT FORWARD DOWN TO EARTH !!! THE VEHICLE PURCHASE WAS EASY AS 1 2 3 ...EVERYTHING WE DISCUSSED PRIOR TO THE DEAL WAS EXACTLY AS WE PLANNED..NO GAMES..JUST FACTS..JUST THE WAY I L More

by apsboatrentals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL PERKINS THE GENERAL MANAGER WAS VERY NICE, Mark Webb
Jan 17, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

This is just the way we like it too! We are thrilled that your car-buying experience went smoothly with us at FX Caprara Chrysler Dodge Jeep Ram of Watertown. Thank you so much for taking the time to post about your visit.

January 16, 2019

no bull, up front Visited so many dealers in person and on line that I forgot who had what.and for how much. After I got everything sorted out I made a trip to Watertow More

by frankgetman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg LeClaire
Jan 17, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much Frank! It means a lot that you would take the 90 minute drive to visit us at FX Caprara Chrysler Dodge Jeep Ram of Watertown. We are so happy that you were able to trade in your truck and drive home in another that fits your needs and your budget. We are so grateful to have you as a customer and look forward to working with you in the future. Thanks again!

January 16, 2019

Great service Awesome responsiveness to my issue. Needed my window repaired due to cold weather complications. Immediately took my truck to fix it AND addressed a More

by jeromyhenning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher Deihl
Jan 17, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Jeromy - We are so glad that our team could take care of your window repair quickly! It's our priority to have our customers back on the roads quickly and safely so this review makes our day. Thank you for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown.

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