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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

February 25, 2019

Chris found me exactly what I wanted!!! I have to say, I am more than thrilled with my buying experience!! I wasn’t sure exactly what I wanted, so I put the trust in Chris to find me the per More

by Joann Harrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ren McNett, Christopher Misercola
Feb 26, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Joann - We are thrilled that you are thrilled! It's wonderful to hear that Chris helped you find the perfect car, we are so excited for you to get into your Ford Escape. Thank you so much for the many kind words and for referring your family to FX Caprara Chrysler Dodge Jeep Ram of Watertown, it means the world to us. Safe driving in your new ride!

February 24, 2019

Direct Deal I knew what I wanted and Greg made it happen. He went above & beyond to get me my car, even giving me a lift to the dealership & back. More

by CLM4GAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name; Finance Dept. Mgr., Greg LeClaire
Feb 25, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Congratulations on your new car! We are so happy that Greg provided helpful service and made the deal happy. Hope to see you next time at FX Caprara Chrysler Dodge Jeep Ram of Watertown.

February 23, 2019

Very helpful. Awesome customer service The dealership was very friendly. Worked with me to find what I wanted and needed and didn’t leave any question unturned. Over all very pleased with m More

by BRANDONKEARNEY99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellis Veal
Feb 25, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Brandon - It makes us so happy that you are satisfied with your visit to FX Caprara Chrysler Dodge Jeep Ram of Watertown! We hope you are enjoying your new vehicle. If there is anything else we can assist with please let us know.

February 22, 2019

No hiccups, fast and efficient I did not have an appointment, but stopped to see if I could get a NYS inspection, oil change and wheel rotation. The technician said that I might ha More

by rtwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
didn't get names.
Feb 22, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

We are delighted that you drove home from FX Caprara Chrysler Dodge Jeep Ram of Watertown happy! It's fantastic that your service went smoothly and that you received friendly service from our team. Thanks so much for the excellent review!

February 21, 2019

Why would you not shop here I bought my 19 Ram from B. Wiseman and he was super Intelligent and courteous! On top of that, he gave me the best deal around! Super helpful and resp More

by V.RAMOS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perkins, Benjamin Wiseman
Feb 21, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

We love to hear that you got the best deal around at FX Caprara Chrysler Dodge Jeep Ram of Watertown! It's also wonderful that you received communicative service. Thanks for the kind review, we wish you safe driving in your new Ram!

February 21, 2019

We had a good experience. I would have given 5 stars but the vehicle we bought wasnt detailed yet and the paper work took alot lo get then other dealerships. More

by SECOR89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken peck
Feb 21, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we will pass it along to our team so we can provide a five-star experience next time. We appreciate you choosing FX Caprara Chrysler Dodge Jeep Ram of Watertown!

February 21, 2019

Beyond Impressed Working with AJ was an absolute pleasure. He was beyond cordial and helpful. I would recommend FX Caprara, and most specifically AJ to my family and f More

by LKCIACCIA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Solis
Feb 22, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much for the compliments of AJ! Your recommendation means the world to us.

February 21, 2019

great excellent all around, friendly, honest, fast. Would recommend Ben to anyone looking to buy at FX Caprara. I am sure we will be back some time in the More

by BEBE3_1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Feb 22, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

"Friendly, honest, fast" - three words we love to read! Thanks so much for taking the time to post about your experience, we are delighted that Ben made your visit a success. We look forward to seeing you again at FX Caprara Chrysler Dodge Jeep Ram of Watertown!

February 21, 2019

Nice job fixing issues Scheduled service took longer than expected but left vehicle and did not have to wait. Everything was taken care of though so content . Service depart More

by tntrtwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 05, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

While I'm glad that you're satisfied with the work done to your vehicle, I apologize that your service took longer than expected. I will pass your feedback along to our team so that we can provide a five-star service during your next visit. Thank you, Jason Perkins - Service Manager - 315-382-6923

February 20, 2019

Horrible Sat in the busy dealership waiting to while the dealer ran around and never said a word to us on what was going on. Found a car i loved and said I cou More

by Lazoren193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Woodworth
Mar 13, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

This is very surprising for me to read. I would never want this experience for any of my customers. Would you consider giving me a call? I'd really like to learn more about your visit and see if there is anything I can do to make up for this. Thank you, Mark Webb - Sales Manager - 315-408-2294

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