
FX Caprara Chrysler Dodge Jeep Ram
Watertown, NY

424 Reviews of FX Caprara Chrysler Dodge Jeep Ram
Excellent Experience Overall from start to finish excellent experience. Highly recommend all staff. Great to have a team that works with you and honest. No hidded fees or Overall from start to finish excellent experience. Highly recommend all staff. Great to have a team that works with you and honest. No hidded fees or charges. More
Outstanding I’ve been doing business with FX for many years now and have ALWAYS had an amazing experience with service and sales. Thanks a bunch. I’ve been doing business with FX for many years now and have ALWAYS had an amazing experience with service and sales. Thanks a bunch. More
Great but not what I expected. I expected to be lead through the process step by step being it my first ever purchase of a vehicle. Everything was too fast and I wasn’t given a thor I expected to be lead through the process step by step being it my first ever purchase of a vehicle. Everything was too fast and I wasn’t given a thorough explaintion of things. But beside that everything else was great! More
Accommodating and comfortable Our sales person was very upfront honest and a pleasure to work with she moved on things as fast as possible and got everything done and reasonable ti Our sales person was very upfront honest and a pleasure to work with she moved on things as fast as possible and got everything done and reasonable time she went above and beyond to get the vehicle to my home. And the dealership did a great job cleaning and preparing it for us More
Car searching Great service, salesperson, Scott Webb was wonderful to work with. He was very patient and informative, willing to work with me on a price I could aff Great service, salesperson, Scott Webb was wonderful to work with. He was very patient and informative, willing to work with me on a price I could afford. More
HELPED US OUT OF A JAM! The day before leaving for a long trip, a nail was lodged in one of my tires, causing the tire to leak. It was in a spot that could not be repaired. The day before leaving for a long trip, a nail was lodged in one of my tires, causing the tire to leak. It was in a spot that could not be repaired. They got a new tire and fixed it that day so we did not have to reschedule surgery/long trip. They were overly accommodating; very patient and professional. They worked through lunch hour to fit me in. I am very grateful that they are compassionate as well as talented! More
Everyone is very nice. Loved my salesman told him what I wanted and he fond exactly the jeep I was looking for. He got my payment in the area of the amount I wanted to pay Loved my salesman told him what I wanted and he fond exactly the jeep I was looking for. He got my payment in the area of the amount I wanted to pay and he stayed in touch with me durng the whole deal.Told me to call with any problems I might encounter after I left the lot.( It is more high tech than my previous ones.) Everyone there was extremely helpful and courteous. I have and definitely referred friends again. More
great service My Salesman Dave Graves was great he found me the perfect automobile for me3 and my family and was easy to deal with throughout and followed up after My Salesman Dave Graves was great he found me the perfect automobile for me3 and my family and was easy to deal with throughout and followed up after the sale. More
My overall experience was absolutely flawless- perfect!!! I couldn't be happier with my jeep. I always get a little nervous when making car decisions and I felt that my experience was relaxed and I was excit I couldn't be happier with my jeep. I always get a little nervous when making car decisions and I felt that my experience was relaxed and I was excited to move forward with it. All of the people I worked with were kind, patient, and looking out for MY best interest. It was the perfect buying experience. I felt like I could trust everyone that I worked with- I will definitely refer you to anyone that is looking to buy a car. I also was worried about how I was going to get out to the dealership and get the car, and it was delivered...amazing extra service that I didn't expect. AJ took the time to teach me about all the new features on my jeep. Excellent!! THANK YOU!! Thank you to Frank, AJ, and Mike- you guys are the best!! I am SO happy!! ;) More
Decent experience The overall experience was decent. The positives: - Everything was done that was supposed to get done. The negatives: - My appointees was ear The overall experience was decent. The positives: - Everything was done that was supposed to get done. The negatives: - My appointees was early in the morning and my vehicle wasn’t finished until 4pm - I had to recalls done and a multi point inspection. - I was told that their computer system went down and that was the reason for the delay. - When I asked for the paperwork on the multi point inspection I was told that they ran out of the papers. (Has me wondering if it was actually done.) I have taken my vehicle there many times and I will still continue to take it there. I hope the service get a little bit better, but overall not a bad experience. More