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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

March 01, 2019

Excellent Experience Overall from start to finish excellent experience. Highly recommend all staff. Great to have a team that works with you and honest. No hidded fees or More

by SSIMMONS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Solis, Kevin Hutt
Mar 01, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

What a fantastic review! Thank you so much for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown. We love that form start to finish you had a great car-buying experience. Safe driving in your new ride!

March 01, 2019

Outstanding I’ve been doing business with FX for many years now and have ALWAYS had an amazing experience with service and sales. Thanks a bunch. More

by Larry R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Behling , Jason Woodworth
Mar 01, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

What a wonderful review, Larry! Thank you so much for your repeat business. It makes our day to hear that you've received consistently excellent service from our team. We truly appreciate your support of FX Caprara Chrysler Dodge Jeep Ram of Watertown. Have a great weekend!

February 28, 2019

Great but not what I expected. I expected to be lead through the process step by step being it my first ever purchase of a vehicle. Everything was too fast and I wasn’t given a thor More

by Jdwall41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg LeClaire
Mar 01, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

It's wonderful to hear that you are happy with your car-buying experience! We very much appreciate your feedback and will pass it along to our team. Thank you for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown for your first vehicle, it means a lot to us.

February 28, 2019

Accommodating and comfortable Our sales person was very upfront honest and a pleasure to work with she moved on things as fast as possible and got everything done and reasonable ti More

by Shelly7709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Young, Kevin Hutt
Feb 28, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Shelly - Thank you for sharing your experience so others will know what it's like to be a guest at FX Caprara Chrysler Dodge Jeep Ram of Watertown! We are delighted that you received honest, timely service during your car-buying process. We especially love to hear that Dawn worked hard to get your vehicle delivered. We appreciate your business and wish you safe driving!

February 28, 2019

Car searching Great service, salesperson, Scott Webb was wonderful to work with. He was very patient and informative, willing to work with me on a price I could aff More

by lmjackson50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Webb
Feb 28, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Jackson - Thank you for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown! We are so happy that you enjoyed working with Scott and that he provided patient, informative service. We hope you are loving your new car, congratulations!

February 28, 2019

HELPED US OUT OF A JAM! The day before leaving for a long trip, a nail was lodged in one of my tires, causing the tire to leak. It was in a spot that could not be repaired. More

by aabacsik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Behling, Erica Eley, Pat
Feb 28, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We are thrilled to hear that our Service Team was able to help out and replace your tire quickly so you could take your trip as planned. We love to hear compliments of our team so reading this truly made our day. Thanks again and safe driving!

February 28, 2019

Everyone is very nice. Loved my salesman told him what I wanted and he fond exactly the jeep I was looking for. He got my payment in the area of the amount I wanted to pay More

by CINDYMBARNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren McNett, Jason Woodworth, Scott Webb
Mar 01, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Cindy - We are thrilled that our team was able to find the exact Jeep you wanted! It's wonderful that you received communicative and helpful service throughout your car-buying process. Thank you so much for your review and for referring friends to FX Caprara Chrysler Dodge Jeep Ram of Watertown!

February 27, 2019

great service My Salesman Dave Graves was great he found me the perfect automobile for me3 and my family and was easy to deal with throughout and followed up after More

by hockeywud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Graves, Kevin Hutt
Feb 27, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review of Dave! Nothing makes us happier than hearing that our customers are driving home in the perfect car for you and your family. We wish you safe and happy driving.

February 26, 2019

My overall experience was absolutely flawless- perfect!!! I couldn't be happier with my jeep. I always get a little nervous when making car decisions and I felt that my experience was relaxed and I was excit More

by HTHOMAS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito, Mike- Perkins, I think!!!, AJ Solis
Feb 26, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

There is nothing we love more than happy customers! ! While car-shopping can be challenging, it's fantastic that you felt comfortable working with our team to find the perfect vehicle. We especially love that AJ dropped off your new Jeep and worked with you so that you'll feel confident out on the road. Thank you for the great review!

February 26, 2019

Decent experience The overall experience was decent. The positives: - Everything was done that was supposed to get done. The negatives: - My appointees was ear More

by jorytanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure
Mar 05, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Jory - Thank you for sharing your experience. I apologize for the delay in your service and I'd like to make sure you receive the paperwork on your multipoint inspection. We appreciate your repeat business and look forward to delivering five-star service during your next visit with us. Thank you, Jason Perkins - Service Manager - 315-788-7400

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