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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

July 18, 2019

Great buying experience Truely went out of their way to make this the best possible buying experience I have ever had. They have continued to be very responsive to my questi More

by LAVARNWAY66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sinclair
Jul 18, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Wow - for you to say this was your best buying experience ever means the world to us! Thank you so much for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown. We hope you continue to love your new vehicle. Let us know if there is anything else we can do to assist you!

July 14, 2019

Got me in last minute with my severe car issue. This dealership is always busy, so be patient with them. The linkage on my manual transmission popped off after I ran over one of t hose lovely NY po More

by mcoletta52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise and others, I cannot remember names well.
Jul 15, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown. I'm so pleased to read about your positive service appointment with our team and your kind words about the entire experience. We hope to work with you again soon and thank you for your support. Have a great day!

July 13, 2019

Overall rating good The service was good. I only wish the salesman who started the sale would have followed through and finished the sale.To many hands in the pot require More

by JANETMARIE_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Christopher Misercola, Ellis Veal
Jul 15, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown. We appreciate this feedback and I will share it with the team so that we can use it to improve in the future. I hope we see you again soon. Have a great day!

July 12, 2019

Great experience Have used your services for may years now and you have come through each and every time., Did not use two choices. so they were applicable and you More

by bharpeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Pooler
Jul 12, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thanks for the great review of FX Caprara Chrysler Dodge Jeep Ram of Watertown! We appreciate your business and hope to see you again soon.

July 11, 2019

Very quick and painless Scott is very straightforward and honest guy that's what I was looking for as far as a salesman. Very pleased with my experience here , I would More

by TLWRIGHT0704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Webb
Jul 11, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown. I'm so glad to read about your positive experience working with Scott on our team and I appreciate your recommendation. Hope to see you again and have a great day!

July 09, 2019

Purchased a new 2019 Ram Big Horn Jason was very friendly, informative about RAM products, and very helpful. Most of the process was completed online which saved us a lot of time. More

by KMGRINNELL12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Jul 09, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown! It's great to read how Jason made your truck buying process so easy and that most of it was done online-excellent! We hope to see you again soon and thank you for your business. Enjoy your new Ram truck!

July 09, 2019

Great Businessmen and honest This was a great experience; best car buying experience I've had. The price could not be beat, and the Ben was very informative and helpful. More

by DANIELHBLAIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Jul 09, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

We can't ask for better feedback than this, Daniel! Thank you so much for coming to FX Caprara Chrysler Dodge Jeep Ram of Watertown for your new ride. We are delighted that you enjoyed working with Ben and left with a great deal.

July 05, 2019

Excellent experience. Every part of this was easy, simple, and courteous. Ben was great! The car is exactly what we were looking for. Ben Wiseman was straightforward with u More

by CASTLEWITCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman
Jul 05, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown! It's wonderful Ben provided excellent customer service to you while shopping for a car. We love happy customers! I hope we see you again soon.

July 03, 2019

Not HAPPY The guy that looked at my jeep was very nice and try to find the problem at first told something different that was wrong with my jeep and it had noth More

by rabon_4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Just service
Jul 20, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

We would like to extend our most sincere apologies regarding the recent issues at our store. We would greatly appreciate the opportunity to discuss this further and earn back your business. If you are willing to speak further, please give us a call or feel free to private message us with a direct phone number so we can reach out. Thank you. Jason Perkins - Service Manager - (315) 788-7400

July 03, 2019

Had Inspection done. Had just realized that the inspection had ran out in June on the wife's Jeep. Called first thing in the morning and they told me to bring it right in. More

by gary.wheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Wiseman, Jason Woodworth
Jul 03, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Hi Gary! Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown. I'm happy to read your car inspection went well and was done quickly--that is our goal! I hope we see you again soon and thank you for your support.

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