
F.C. Kerbeck Pre-Owned Cadillacs
Palmyra, NJ

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177 Reviews of F.C. Kerbeck Pre-Owned Cadillacs
Great Experience I've bought many cars over my 70 years and everytime I leave frustrated and feeling like I got screwed. This was the first time a salesman seemed to t I've bought many cars over my 70 years and everytime I leave frustrated and feeling like I got screwed. This was the first time a salesman seemed to truely take interest about what I wanted and what I could afford. Kerbeck is quite impressive of a dealership so I was a bit little overwhelmed by the size and selections. Steve Earl greeted me with a firm handshake and from the moment i met him I felt more easy. My legs are not so good anymore so he drove me around the car lot so I find exactly the car I like. I told him what I can afford to pay and could only do it with no money down. After we drove my new car, he sat me down in his nice clean office and he went to work for me. Next thing I knew, he was shaking my hand with the payment I wanted to pay. He showed me how to use the buttons and options in my car, and it took a while cause I'm not use to all these new options, but I understand almost it all now. He has called me a few times after I took my new car home and answered more questions I had and even explained how to hook up my wife's phone to the radio. I would like to recommend Kerbeck Cadilac and most especially Steve Earl to everyone I know. Not only did I get a beautiful new Cadilac, I made a friend too. Thank you More
VIP First Class Service My mother and I were looking for a nice clean used Cadillac CTS so we came to F.C. Kerbeck in Palmyra NJ. Paul Valenti was our salesman, and he was a My mother and I were looking for a nice clean used Cadillac CTS so we came to F.C. Kerbeck in Palmyra NJ. Paul Valenti was our salesman, and he was amazing! He helped us pick out the right car and explained to us about all wheel drive for safety for my mom, which was great because we didn't know that option was even available and she hates driving in the snow. Paul's great customer service and personality made us not want to go anywhere else. Paul Valenti put us in the monthly payment where we were comfortable. He also stayed on top of things after the sale by letting us know our tag was in and mailed it out to us so we wouldn't have to travel back to the dealership. The whole staff at F.C. Kerbeck was polite and courteous and I wish every dealership was like them. We traveled all the way from Delaware passing other Cadillac dealers through Pennsylvania to come to F.C. Kerbeck in Palmyra NJ and I'm glad we did. It was a one stop shop! Awesome salesperson, staff and a great selection. More
My experience at F.C. Kerbeck I bought a car from F.C. Kerbeck and my salesman was Wayne Smith who is a mellow down to earth guy who looks out for your best interest. I enjoyed the I bought a car from F.C. Kerbeck and my salesman was Wayne Smith who is a mellow down to earth guy who looks out for your best interest. I enjoyed the service that he gave me as it was a good experience. I would recommend his service to anyone. More
2nd Time Around We are a returning customer, and the Cadillac SRX4 is our second purchase from FC Kerbeck. Sales associate Wayne Smith assisted us both time and we a We are a returning customer, and the Cadillac SRX4 is our second purchase from FC Kerbeck. Sales associate Wayne Smith assisted us both time and we are very much please with the level of service. Mr Smith went above an beyond to ensure that our experience with would be above satisfaction, and it truly was. Thank you FC Kerbeck and Wayne Smith, we will see you in about 3 years - God Bless More
Great Experience I visited Kerbeck with the intention of reviewing available cars at a price that was reasonable. I was walking the lot and was joined by Wayne Smith, I visited Kerbeck with the intention of reviewing available cars at a price that was reasonable. I was walking the lot and was joined by Wayne Smith, who was one of the used salesforce. We discussed alot of different vehicles and I test drove at least 5 Cadillac CTS awd models. Wayne was very patient and helpful with suggestions as we worked through the process of trading my car and purchasing another. Wayne has kept in contact with me since I purchased the Cadillac and I would definitely go back when I am ready for another one. The service help I received on my car was also fantastic. I want to thank Wayne and the Kerbeck dealership for the great job they do. Dan Redding More
Chrysler 300 c Worked out a great deal to fit my budget I wasn't planning to buy a vehicle today just looking around but they came up with a good deal I will mention Worked out a great deal to fit my budget I wasn't planning to buy a vehicle today just looking around but they came up with a good deal I will mention Brian and Anthony to others More
Our experience with your staff--November/December, 2013 In late November/early December, 2013, we returned to Kerbeck's to purchase my husband's 2011 Cadillac CTS (previously, we purchased from your dealers In late November/early December, 2013, we returned to Kerbeck's to purchase my husband's 2011 Cadillac CTS (previously, we purchased from your dealership a 1993 Cadillac xxx and a 2006 Cadillac xxx). After my husband, Edward, related to Mr. Kaufman his needs and preferences, Bill quickly showed us several models that met perfectly Ed's requirements. After deciding which of the vehicles to purchase, Bill introduced us to Mr. Reedman, who, together with Mr. Kaufman, made the rest of the transaction smooth and efficient While signing the papers for the 2011 CTS, I was drawn to a 2013 Cadillac XTS which was in the showroom. I asked Mr. Reedman why I had been receiving mailings from Kerbeck requesting to "buy back" my 2006 Cadillac (which remained in perfect operating condition). After he explained, I let my fascination develop into a plan to purchase the 2013 XTS. We returned on New Year's Eve to test drive the XTS. Needless to say, your staff made us an offer for our 2006 xxx which we absolutely could not refuse. Consequently, we have now purchased four Cadillacs from your dealership and, when the need arises once again, will return to purchase our fifth and sixth. Obviously, we have had no problem recommending Kerbeck's to friends and family members. More
Vehicle Trade I recently worked with Paul Valenti to trade in my 2011 Cadillac. I was looking for a lower car payment. Paul did a great job in identifying a car tha I recently worked with Paul Valenti to trade in my 2011 Cadillac. I was looking for a lower car payment. Paul did a great job in identifying a car that would meet my financial goals but still give me some of the features that I was used to with my Cadillac. He was friendly, responsive, and professional. I felt like I was given a fair deal for my trade. Tom Reedman processed my financing paperwork. Super friendly, FAST (which is what you want when you've been in the dealership for a couple of hours), and gave thorough answers to all of my questions. More
Purchase of a 2013 Cadillac Our experience with F. C. Kerbeck has been great. This our second purchase and we were with first purchase we are thrilled. Our salesman, Paul Valenti Our experience with F. C. Kerbeck has been great. This our second purchase and we were with first purchase we are thrilled. Our salesman, Paul Valenti was professional, knowledgeable about the car and the service that we would be given. He gave us a far price for our trade and a good deal for the new vehicle. When it is time for our next purchase we will be back. We also enjoyed talking to the boss, Mr. Kerbeck, a great guy. Robert and Martha Dorsey More
Fastidiousness to being a outstanding Product Specialist When it was time for me to trade my car in became a journey for me, after speaking to Mr. William Kaufman restore my faith in finding me the car that When it was time for me to trade my car in became a journey for me, after speaking to Mr. William Kaufman restore my faith in finding me the car that I wanted after driving over 70 miles. Thank you for being so vigilant and dedicated in overseeing every aspect of my purchase of a new car. I can't imagine having done this without you. I am so pleased with the end result until I may come back to up grade my vehicle.Thank You, Mrs Sedetra Jenkins More