Expressway Ford

BEWARE OUT OF STATE BUYERS I bought a truck there on dec.14 everything went good i gave them a good review i hate to have to take it back i wish it wouldn't have come to this.Th I bought a truck there on dec.14 everything went good i gave them a good review i hate to have to take it back i wish it wouldn't have come to this.They said i should get my paperwork within 30 days.On Jan 4th i text Logan salesman to find out about my paperwork i need to buy my tags i new i had 10 days left before a penalty would occur in the state of Missouri not only that just make sure everything is going alright if there was a problem they could get it taken care of in time .He said i would need to call Tionna title specialist i did twice left voicemail never received a call back.The way i understand Scott the finance director drop the ball i understand sometimes this happens people make mistakes but when you do pick the ball back up and correct your mistakes Jan18 .Logan said Scott needed a few things from me to get this taken care of so i took pictures of them and sent them to Logan this took place on Jan.19 .Then on Jan.23 received a text that Scott needed a picture of another document so i did that and sent it to them. 0n Jan.25 Tionna the title specialist said she sent the paperwork to reg usa this is the company that completes their out of state paperwork.Now during all this time as of Jan.4 i have called Tionna several times and left voicemails and never received a call back so i decided to call regusa to see if they have my paperwork and how long it was going to be before i would received it.I talked to lady who was glad to help me she new the truck i purchased but said i have some bad news they have not received the paperwork now this is on Jan.31 she said all they need to is call her and get this work out.Tionna said it went ups that would have been seven days ago all my dealings with ups i never had a problem now she did not tell me this personally cause she never calls me neither does Scott or anyone else.You would think they would call you and say their sorry and going to do everything they could to get this taken care of but not these people haven't heard a word from them .I have called Expressway Ford several times but nobody wants to hear it i have even asked to speak to the person in charge of this place .I guess nobody's in charge but they sure need somebody when i say i have called several times does not mean i called everyday i call within reason. Logan the salesman he's the only one thats been helpful but he's got to point the paperwork is not his job and i can understand that but the sale is not done until i get my paperwork and i said it's sure in the xxxx not my job but it seems like it is now.I work 12hrs swing shift five to six days a week let you know i should not have to be dealing with this i will say this and i know all of us has been there when you have bought something and they tell you if you have a problem let us know we will get it taken care of and they get their money then you have a problem and call them they act like they dont know you and don't really give a dam do as of today it has been 50days the truck i bought sits in the garage the temp tag expired i have no idea when i will get my paperwork or if i will ever get it Mitchell C Missouri More

Easy and fast This was an easy experience working with Andrew Lemovitz took care of everything. Everyone in the dealership was great. Thanks will buy all my vehicl This was an easy experience working with Andrew Lemovitz took care of everything. Everyone in the dealership was great. Thanks will buy all my vehicles with this guy. More

Purchased a 2015 Ford F-150. I had a very good buying experience at this dealership. I bought a great used truck at a fair price. There was no pressure and Brian was great to deal I had a very good buying experience at this dealership. I bought a great used truck at a fair price. There was no pressure and Brian was great to deal with. More

Great customer service Travis Prange was great to work with. The trade was very easy. 2nd vehicle we have purchased here and definitely won’t be the last, Travis Prange was great to work with. The trade was very easy. 2nd vehicle we have purchased here and definitely won’t be the last, More

Great Experience My son and I Went to Expressway Ford to buy a work truck for our company. Travis showed us a Good selection of what we wanted and we didn't spend all My son and I Went to Expressway Ford to buy a work truck for our company. Travis showed us a Good selection of what we wanted and we didn't spend all day there. They were super helpful and professional. Mark More

Excellent place to buy a car! Excellent experience and very helpful staff. Logan took the time to answer all my questions and help me find the car I wanted! Thank you for such a Excellent experience and very helpful staff. Logan took the time to answer all my questions and help me find the car I wanted! Thank you for such a great experience! More

Ultimate team!!! I highly recommend expressway Ford!!! I told the man what’s ibwas looking for, what I could afford, and he put me in what I wanted!!! Dennis Johnson y I highly recommend expressway Ford!!! I told the man what’s ibwas looking for, what I could afford, and he put me in what I wanted!!! Dennis Johnson you deserve a extra thank you!!!!although I purchased on 11/10/18 and still have not got my vehicle :( More

Excellent service I live on the east side of Evansville and drive to Mt Vernon because it’s 100% worth it. I have never felt pressured and always get a great deal. Se I live on the east side of Evansville and drive to Mt Vernon because it’s 100% worth it. I have never felt pressured and always get a great deal. Service is top notch and always make me feel welcome. Chad Lynn is my salesman and he makes you feel like a close friend. The guys at the service counter are the same way. Exceptional service and fellowship, that’s what I get from Expressway Ford in Mt Vernon. I highly recommend them. More

“THE” car dealership for a Ford 100% Recommended. Our sales person Travis Prange made buying a new car an easy and enjoyable experience. His attitude from the first inquiry phone c 100% Recommended. Our sales person Travis Prange made buying a new car an easy and enjoyable experience. His attitude from the first inquiry phone call to the final handshake was all about me, his customer. He listened and he went to his management to get me a great deal on the car I wanted. This is the kicker: I drove 8 hours round trip through construction traffic, and smiled all the way both times. I had worked with Travis by phone to agree a price. He shared what I could do and bring with me to speed up the transaction when I got there, and he had the car sitting by the front door when I got there. In person, he was every bit as professional and personable as he was on the phone. The staff at the dealership was friendly and helpful, including Scott who did the paperwork. I visited multiple dealerships and looked at lots of cars before I found what I wanted with the bonus being the fantastic car buying experience I had with Travis Prange and Expressway Ford. More

Bought a used vehicle from them I purchased a used vehicle from them and I live 4 1/2 hours away, immediately after getting there i knew this was by far the nicest most put together I purchased a used vehicle from them and I live 4 1/2 hours away, immediately after getting there i knew this was by far the nicest most put together dealership I’ve ever been too. Right away they got with me and less than 30 minutes I had the keys to my new to me vehicle and even had to get financed. What I found more impressive than that was the vehicle I bought wasn’t even a ford brand but they still gave me a little Grab bag to keep filled with there merchandise. I’ve bought many vehicles and this was by far my best experience thus far and all I can say is this dealership has there stuff together for sure and would recommend anyone to go there!!! More