Executive Honda - Service Center

They were prompt and efficient. I was told what was wrong and told how they would fix it. I was told what was wrong and told how they would fix it. More

My experiences is excellent customer service Always ready to go over you car if something need to be change or fix. to go over you car if something need to be change or fix. More

Need more experienced car sales personnel Service department is on time and professional states pricing up front. department is on time and professional states pricing up front. More

It was quick and done on time. I had a doctors appointment and they got me out in a hurry. I had a doctors appointment and they got me out in a hurry. More

Regarding Fuel Pump Recall service. Drop off and pick up service was provided. Excellent service. Drop off and pick up service was provided. Excellent service. More

My service experience was outstanding. Gina Robert’s customer service was exceptional. Without a doubt, the finest service appointment experience I have ever had. Would heartily recomme Gina Robert’s customer service was exceptional. Without a doubt, the finest service appointment experience I have ever had. Would heartily recommend! More

We have always had a fantastic experience with the dealer. Wether we go in for service or sales, we have been using this dealership for over 10 years. Consistently exceeding our expectations dealer. Wether we go in for service or sales, we have been using this dealership for over 10 years. Consistently exceeding our expectations More

Quick and communicative and there are good accommodations while waiting for your car. Good work. while waiting for your car. Good work. More

I always have a horrible experience with this dealership. The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is abo The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is about an hour, last time I had to wait 2.5 hours. Previous to that, I waited 1.5 hours and then asked where my car is, and they forgot to take it to the shop. I expressed my concern to the service manager, his attitude was that it was somehow my problem. Totally unacceptable. I have lived in different states and have dealt with 4 different Honda dealership, never had as bad an experience as the Executive Honda Meriden. I am looking for other options. More

Excellent customer service. The repair work is very high quality and they always are courteous and respectful. The repair work is very high quality and they always are courteous and respectful. More