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Executive Honda - Service Center

Wallingford, CT

4.8
1,028 Reviews

1,028 Reviews of Executive Honda - Service Center

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June 02, 2025

Fantastic experience. I bought my Honda there but have since moved. I brought it to a different dealership and got a pretty wild diagnosis of issues that would have cost $ More

by CARBONEBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

June 02, 2025

Our service is always done right the first time, and on time too. Friendly support staff. More

by JRININGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 02, 2025

Have worked with Sean and the dealership exclusively for purchase and service as long as I have owned my vehicles. More

by RJGERENCSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2025

I was misled and tricked into buying a warranty I expressly did not want and said I did not want. It was described to me as a subscription model that wouldn't have to keep paying for after I paid off More

by SBUSEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Repasky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarina Pompei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Executive Honda responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 31, 2025

Sean is absolutely the best and is the main reason why I continue to go to the dealership as he always has my best interest in mind More

by GGREY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

May 30, 2025

Incredible service and wonderful staff! I've been going there for over ten years. Always top notch!! More

by janedowling44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Nusdeu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 30, 2025

They were prompt and efficient. I was told what was wrong and told how they would fix it. More

by duranica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 29, 2025

My experiences is excellent customer service Always ready to go over you car if something need to be change or fix. More

by PERRYDARNELLE
Recommend Dealer
Yes
May 29, 2025 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 29, 2025

Need more experienced car sales personnel Service department is on time and professional states pricing up front. More

by CARREGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

May 28, 2025

It was quick and done on time. I had a doctors appointment and they got me out in a hurry. More

by ardvarka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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