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Executive Honda - Service Center

Wallingford, CT

4.8
1,016 Reviews

1,016 Reviews of Executive Honda - Service Center

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June 07, 2025

Just recently started with excecutive honda, vehicle service technicians and customer service reps are top notch compared from my previous . They have my business. More

by danaplourde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 06, 2025

This dealer closes at 5pm for service when advertised online as open till 5:30pm. Everything is also self service there’s not even anyone to pull the car out of their lot for you. More

by espinaldeneliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 06, 2025

Sean is the best around. Never take my cars anywhere else for servicing. Thank you! More

by COREYIGAMACHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mastroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 06, 2025

Gina Roberts was great as usual ! She helped me get my car service in reasonable time and the staff was excellent as well!! Gina is always professional, courteous and making sure my More

by RHYNOSKI27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2025

The service advisor, Jay, is top drawer. My new Honda Accord Hybrid Touring was serviced in a timely fashion. In and out in less than two hours. Jan’s the Technician were thorough and gav More

by ulrich0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2025

They took my car in for the recall. I had never been there before . The intake was very efficient and easy. Was notified promptly when car was ready. And pickup was a breeze. Thank More

by jodie.rotell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

June 04, 2025

Sean & Jay and even this dealership are very hard working and fast working. I never have a hard time when I come over here. More

by MS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 04, 2025

Very professional yet warm, friendly and always with clear explanations and good advice . Sean is awesome More

by Joan Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

June 03, 2025

I appreciate Being charged what I am quoted and the price not being inflated at the end. It was very convenient that Chris was able to secure a loaner car for me. I appreciated his help. More

by EDGRENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

June 03, 2025

Fast and friendly service. My Honda is wonderful and I have had no issues with it. More

by ILANAMIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!