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Executive Honda - Service Center

Wallingford, CT

4.8
1,014 Reviews

1,014 Reviews of Executive Honda - Service Center

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June 09, 2025

Service was Excellent 👌Service agent provided clear details and vedio footage of the service done. I am happy with service provided. More

by monaajit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

June 09, 2025

I have been doing business with Executive Honda for 35 years..... That means I am very satisfied with the service..... More

by CTHACKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

June 09, 2025

Impressed with the efficiency and promptness of service. . the staff are very knowledgeable and friendly and gave important information on future servicing needs.. More

by shawnkelly1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

June 08, 2025

The recall was completed in a timely manner and everything was all set. No problems More

by mddoyle5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 07, 2025

Chris did a phenomenal job very customer service friendly he's an asset to your company More

by JASONKRULEWITZ
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Guerin
Jun 07, 2025 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2025

Sean Mc Mahon is always prompt and responsive to any car concerns I might have. In fact, all those in the service department of Executive Honda in Wallingford are the best! More

by MARYMWOLFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

June 07, 2025

Always great service at Executive Honda. Jay was able to add in fixing recall as well. They also got me a ride to my sister’s house a mile away. More

by LISA_MARIE1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 07, 2025

I went in for a recall and was on my home in record time thanks More

by SILVESTRE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2025

Just recently started with excecutive honda, vehicle service technicians and customer service reps are top notch compared from my previous . They have my business. More

by danaplourde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 06, 2025

This dealer closes at 5pm for service when advertised online as open till 5:30pm. Everything is also self service there’s not even anyone to pull the car out of their lot for you. More

by espinaldeneliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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