Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ettleson Cadillac
Hodgkins, IL
288 Reviews
We're family-owned and operated. This means that, unlike the big corporate franchises, we take the time to get to know our clients and what they need.
• If you're looking to sell your vehicle, we'll buy it with cash!
• Our state-of-the-art service facility is the ideal place to serve our wealth of Chicagoland drivers in need of maintenance and repairs.
• We offer free shuttle to service customers, which will take you anywhere within 5 miles of our dealership.
• You get a variety of benefits when you buy from us, including a Best Price Guarantee, 30-day tire-price-match guarantee and even 24-hour roadside assistance.
• We're an award-winning dealership with the hardware to prove our quality. Come in and check out the awards in our showroom to see the excellence for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 288 reviews
March 08, 2023
Our previous Sales Rep had retired, and Joe Kendall even came to our house to pick us up. The search and purchase of a new 2023 red XT4 went very well, and we tool delivery that same Saturday, and drove hom came to our house to pick us up. The search and purchase of a new 2023 red XT4 went very well, and we tool delivery that same Saturday, and drove home by 4:30PM. All in all a superior experience. More
by jjwdaylight
Verified CustomerEmployees Worked With
Joe A. Kendall
March 03, 2023
Tom was pleasant and displayed great enthusiasm, and be knowledgeable. He was able to steer me in the right direction for my income level. knowledgeable. He was able to steer me in the right direction for my income level. More
by mcfallj88
Employees Worked With
March 01, 2023
They treat customers with dignity and respect. Goes beyond the call of duty to make sure your needs are met. Goes beyond the call of duty to make sure your needs are met. More
by ramonrowery
March 01, 2023
Keith kissane and Louis Best customer service anywhere on earth and beyond. Will recommend them to everyone earth and beyond. Will recommend them to everyone More
by Jerryhraha
February 25, 2023
Excellent service very professional service writers. Facility is cleans and organized. Vehicle repairs were done correctly and vehicle was clean Facility is cleans and organized. Vehicle repairs were done correctly and vehicle was clean More
by vitoacting
February 23, 2023
I wish I could give no stars. I am too drained to explain the entire process, but it was not a great experience. I immediately wanted to bring my car back the next day, and was no I am too drained to explain the entire process, but it was not a great experience. I immediately wanted to bring my car back the next day, and was not allowed (all sales are final). I learned a valuable and very expensive lesson: don't go car shopping after dark. More
by jaye2007
Employees Worked With
PJ
February 19, 2023
I recently purchased my second vehicle from Ettleson Cadillac an I have to say that purchasing at Ettleson was the best car buying experience that I’ve ever had. Working with the General Manager Frank Cadillac an I have to say that purchasing at Ettleson was the best car buying experience that I’ve ever had. Working with the General Manager Frank Amadeo and sales person Bill Sharkey was a very positive experience. Bill Sharkey was so personable and helpful. Also , since I purchased a very high tech vehicle, (an Escalade) Ettleson has staff that will instruct you on how to use it all. I’m a 65 year old, low tech, old school female but that meant absolutely nothing to Luis Alvarado. He’s a very patient young man. He taught me everything I needed to know about my Escalade. Just like Mr Amadeo and Mr Sharkey, Luis Alvarado was very professional. Now for the Finance department. And that would be Katie. And what I would say is WOW ! She made things very easy and understandable for me. So, if you purchase a vehicle at Ettleson Cadillac expect the staff to be professional and helpful during the entire process. Aka AWESOME! I would absolutely return in the future and purchase from Ettleson Cadillac. More
by deloresvega
Employees Worked With
Other Employees :
Luis Alvarado, William Sharkey and Katie (finance)
February 18, 2023
The best customer service from Keith and Luis! They made this process very easy and smooth. Very satisfied. They made this process very easy and smooth. Very satisfied. More
by ecnmagee
February 16, 2023
Everyone at Ettleson treated me with respect and were extremely helpful and courteous. I would definitely recommend Ettleson Cadillac to all my friends and family. Frank, Angelo and Katy are the best! extremely helpful and courteous. I would definitely recommend Ettleson Cadillac to all my friends and family. Frank, Angelo and Katy are the best! More
by tony5637
Employees Worked With
Other Employees :
Angelo and Katy did a great job helping me buy our new car, many thanks
