Essential Ford of Stuart

Overall I'm not sure how I feel I went in because a friend recommended them to me initially everything was great. I got the car I wanted the deal I wanted then a week later they call I went in because a friend recommended them to me initially everything was great. I got the car I wanted the deal I wanted then a week later they call me to tell I have to come back and resign papers as the loan company didn't accept my loan when I was told the night I was there everything was good. My deal changed from 17,000 at 0% interest to 26,000 @ 6.93 % interest big difference. Then I forgot I left my sunpass in my old car only to be told be the saleslady oh well your car is gone. I asked for the manager to call me and didn't get a call back. They called me to make courtesy appt to see how the car wad doing and that's when I told the girl what happened. The manager then called me back and listened to my story. He did apologize for the sakeslady and couldn't believe what I had been through. He offered my a free checkup and asked if there was anything else he could do. Would I go back I don't know. I guess I will have to see how they do with future services. More

New Car Purchase I purchased my new Ford Edge at this dealership after shopping around. Vinny respected my "NO PRESSURE" request and after first stopping at Advantage I purchased my new Ford Edge at this dealership after shopping around. Vinny respected my "NO PRESSURE" request and after first stopping at Advantage then to other dealers we came back to Vinny for the purchase. He and Edgar worked with me for a good car purchase. Thank you Advantage! Jeff Bowman More

Tire light came on when driving from Jupiter. Stopped in. Very polite and professional. Checked my tires, added air, even ran it through the wash for free. Al came on when driving from Jupiter. Stopped in. Very polite and professional. Checked my tires, added air, even ran it through the wash for free. Always come here for my Mustang. More

"the works" I have taken my truck in for oil changes which include " the works" for years and never had I had a problem. I always use a coupon so the price is gre I have taken my truck in for oil changes which include " the works" for years and never had I had a problem. I always use a coupon so the price is great, the time it takes is almost shorter then what they say it will take. I will keep going here even if some people write bad reviews as I have read. You can't get things for free, even if you bought 2 autos from the same co. unless they said they would give it to you. Would you give me something of yours for free ? They are in business to make money. More

Service you can depend on! I like Ford's approach to business (no Government bailout funds; payment relief after the hurricane), Ford vehicles (great product mix, well manufactu I like Ford's approach to business (no Government bailout funds; payment relief after the hurricane), Ford vehicles (great product mix, well manufactured), but I especially like this dealership. I really need to count on my car being trouble-free and Advantage does that for me. I've used their service exclusively ever since I moved here from AZ five years ago with two different Ford cars. Whether it's an appointment or doing the work on time, you can count on them. More

Perfect Experience Today I purchased my THIRD car from Advantage Ford within the past three years. To say that I am always greeted with a smile is to say the least. I h Today I purchased my THIRD car from Advantage Ford within the past three years. To say that I am always greeted with a smile is to say the least. I have had my cars serviced at Advantage and with their awards program I have had free service many times by the % return fund. Bickering for a lower price? Sure - everyone does and I am no exception' however in the end it has always been a fair deal. I even recommended to management that it would be nice if the early morning customers were offered fruit or a donut. You know what--buy Advantage and join us for coffee and donuts in the morning while waiting for your car or truck. I feel right at home in the showroom and waiting area. I am pleased to recommend Advantage. This is the first time writing a review and I am happy to do so. More

Routine Auto Butler with oil change The service by Jon was 5 star, he was friendly and knowledgable and my car looks great. Reaching customer service, however, was impossible. I reached The service by Jon was 5 star, he was friendly and knowledgable and my car looks great. Reaching customer service, however, was impossible. I reached voice mail which was not answered. I finally reached an "attendant" who transferred me to desk where I reached voice mail again. I am wondering if the ladies at desk have any concept on how to schedule appointments or do they make unrealistic promises just to make the customer happy. More

Friendly Staff Quick phone response with professional customer service, easy to set appointments with reasonable availability. Brianna was very helpful and communica Quick phone response with professional customer service, easy to set appointments with reasonable availability. Brianna was very helpful and communicated with me well, and I will continue to go to Advantage Ford to service my car. More

Accomadating Service I had bought a pre-owned truck somewhere else and needed it serviced. Annie the service writer was as accomadating and pleasant as one can ask for. I had bought a pre-owned truck somewhere else and needed it serviced. Annie the service writer was as accomadating and pleasant as one can ask for. She went out of her way to explain features about the truck along with going through the necessary maintaince needed. They were prompt with completing the service as well. Also met the service manager Lenny who also demonstrated his sincere desire for great customer service. I feel very confident with the staff at Advantage Ford. More

Recalls Dustin is the best! Fixed problem in one day. The parts were in stock and he finished the car by 5:00. He was polite and knew the fix. Dustin is the best! Fixed problem in one day. The parts were in stock and he finished the car by 5:00. He was polite and knew the fix. More