Essential Ford of Stuart

Dead battery at the end of the day I arrived at the dealership at the end of the day with a dead battery in my F150. The gentleman writing the ticket and the mechanics could not have b I arrived at the dealership at the end of the day with a dead battery in my F150. The gentleman writing the ticket and the mechanics could not have been nicer and more willing to help. I really appreciate it. Thank you, again. More

Wonderful As a first time car buyer and other bad experiences it was nice to finally go to dealership where the staff was friendly not pushy made me feel at eas As a first time car buyer and other bad experiences it was nice to finally go to dealership where the staff was friendly not pushy made me feel at ease and I had a wonderful experience there. I will be going back when I’m ready to purchase my next vehicle. More

Oil change Went in for an oil change with no appointment and all was very good. Faster turnaround than previous times and they notified me that I had a complime Went in for an oil change with no appointment and all was very good. Faster turnaround than previous times and they notified me that I had a complimentary oil change credit on my account! More

Great service Always have great service whether it is for routine maintenance or need a particular service or repair. The staff is always courteous and professional Always have great service whether it is for routine maintenance or need a particular service or repair. The staff is always courteous and professional and genuinely care about their customers. More

Great fast service I am from out of town and wanted to make sure that my 2013 F-150 did not have an antifreeze leak before I headed back to Atlanta. I got in without an I am from out of town and wanted to make sure that my 2013 F-150 did not have an antifreeze leak before I headed back to Atlanta. I got in without an appointment and they check the vehicle out for nearly an hour and NO CHARGE! People were friendly and courteous. This is what makes me want to purchase another Ford. If I lived in the area I would buy from Advantage Ford! More

Good Dealership...lacking in the follow up. I bought my car in 2013 along with the Gap insurance via them vs my insurance company. I traded my car in last month and immediately contacted Advanta I bought my car in 2013 along with the Gap insurance via them vs my insurance company. I traded my car in last month and immediately contacted Advantage to get the paperwork to cancel Gap and get my money refunded for the remainder. It took 3 days and 2 follow up calls to get Dave in Finance to send the paperwork that he was supposedly sending as soon as we hung up. 30 days later, and another call to Evans (who has also not returned my call going on 3 days now), GAP Administration has still not received my cancellation paperwork. They were very quick to sell it to me since there is money to be made by that, but not very quick to want to get me my money back. Working with them in the beginning was very easy and for that I will recommend them. I would caution that if you need anything after your sale, don't expect expedient service. More

Good service Generally a good service and friendly staff. Had a few issues with our car and brought it in for service as well as the scheduled oil change. Generally a good service and friendly staff. Had a few issues with our car and brought it in for service as well as the scheduled oil change. More

Excellent service dept. My air conditioning wasn't blowing cold air. When I pulled in the service drive Dustin came over and asked me what I needed. When I told him sat in th My air conditioning wasn't blowing cold air. When I pulled in the service drive Dustin came over and asked me what I needed. When I told him sat in the car and immediately told me about the problem. He wrote up my repair order and told me they would need the car overnight. He then got me a ride home and called the next day to let me know the car was ready. He sent a driver to pick me up and bring me to the dealer. Dustin let me know that the repair was covered by warranty and I won't be charged for the repair.Dustin was courteous and professional when dealing with me and I greatly appreciated it. I've been at this dealership for service before and I'm very satisfied with the treatment I received More

Battery cable corroded Had to bring my wife's explorer in because the battery cable was completely corroded on the terminal. This should not have happened if the service dep Had to bring my wife's explorer in because the battery cable was completely corroded on the terminal. This should not have happened if the service department had done their part with their 50 point inspection. The corrosion was very evident as it was spraying all over the engine. The problem was fixed at Ford's expense but had my wife been on a business trip to Orlando she could have broken down on the highway. This is my second issue with the service department More

Excellent services from the quick oil change department Tyler was very responsive and estimated time correctly I was able to wait in the waiting room with coffee and fruits. THanks that was my breakfast Tyler was very responsive and estimated time correctly I was able to wait in the waiting room with coffee and fruits. THanks that was my breakfast More