Back

Essential Ford of Stuart

Stuart, FL

3.6
812 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

Directions

By Type

812 Reviews of Essential Ford of Stuart

February 06, 2019

Excellent Drove in as car was overheating and they handle the problem immediately. Everyone acknowled me and offered help. The car repairs were completed as pro More

by JBLOVE40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Spencer Mitchell
February 06, 2019

Car Wash I would have given a 5 star, BUT they did not have my car washed!!! I expected that my car would have been washed. I really "miss" not having that sel More

by SUZDALES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Mitchell
February 06, 2019

great. awesome. trustworthy Dustin Bauer was patient while I described the "feeling" of my car, he answered all my questions and concerns. I am always glad when he's my service More

by ALEXBARTHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
February 06, 2019

Soo Lame Really,you don't about my experience and who I dealt with. How long it took ?The vehicle was dirty.How your F&I guy kept screwing up. More

by richard.lewis629
Recommend Dealer
No
Employees Worked With
David Farewell
Feb 20, 2019 -

Essential Ford of Stuart responded

Hi Richard, it is never our intention to do anything except provide the very best customer service. Buying a car is not always easy and we are here to help rectify any situation Best regards, Advantage Ford.

Apr 29, 2020 -

richard.lewis629 responded

Good morning. Had an appointment this morning with Advantage Ford service. Dustin greeted me at my vehicle and told me not to leave it. He stated he didn't think they were capable of repairing it and suggested I find another Ford dealer. When I asked him about the apparent shaking the truck was doing he felt the steering wheel and said it seemed normal to him. I asked him to set in the seat and feel the vibration and he refused. When I mentioned Lemon Law since they could not repair it he just simply said,do what you want. Then he stated since I had give them such a bad review before he didn't want to fool with me or the vehicle,so I left.

February 06, 2019

Professional, reliable Have brought my car in 4times in the last year. Feel comfortable knowing I can speak to Dustin ; servicing never takes to long. Appreciate the pickup More

by GHDIAMOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
February 06, 2019

A little further away , but better experience. Called for a same day appointment, and received one... Very courteous and accommodating. Didn't have to sit around for 2 hours. Diesel oil change a More

by 500KF250-7.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Mary Kniffen, David Hernandez, Spencer Mitchell
February 05, 2019

Easy expiernece Was happy with the vehicle and deal made. Could of taken less time with negotiations as I was there for hours. All in all very happy. More

by BEACHBUZZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez-Hernandez, Emily Robertson, David Farewell
February 04, 2019

Epic!!!! Best sales staff ever! Everyone treated me like I was the only person there. Kept me informed and full of coffee lol. I couldn’t imagine a better place to go!!! More

by Rockstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Villanueva, Jeff Kistler, David Farewell
February 04, 2019

recalls Took care of all three recalls , and serviced my truck , oil change , tire rotation , DIF fluid , while I waited , worked out perfect !! Talked to sal More

by AWSOMEDAD2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember my service advisors name , Dan Villanueva, Vincent Delucia
February 04, 2019

Auto Butler service Spenser was friendly, courteous, and kind and he patiently answered all my questions! I appreciated his prompt attention and follow up. He also made I More

by MyFordF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Mitchell
...
70
...