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Essential Ford of Stuart

Stuart, FL

3.6
808 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

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808 Reviews of Essential Ford of Stuart

February 08, 2019

Body shop people outstanding! Susie is terrific! She is great over the telephone with help and updates. In person, even better! The Body Shop Staff was courteous, prompt, and made More

by FIRETST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
February 07, 2019

C-Max care. II needed a motor for the windshield wipers and then a few weeks later I needed the battery charged. My car is no longer covered by the warranty and I More

by Merrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
February 07, 2019

An hour Before Closing We pulled up an hour before closing, on a Saturday without an appointment and they took great care of my car. I even offered to comeback another day i More

by MS White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Mitchell
February 07, 2019

ford maint service I do hope that ALL Ford dealers treat their customers like Advantage Ford does.. My Friend ub Romeoville IL bought a lightly used Ford Focus at the S More

by gamco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hernandez
February 07, 2019

Service for Explorer I brought in my Explorer for an oil change and auto butler service...they found something wrong and I was informed right away! Great job! More

by EDNASGIRL22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
February 07, 2019

Good Experience The staff was helpful and kind. They provided me with a Carfax and inspected my car for issues upon my request. The pricing was fair. More

by BRENDATUSVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
February 06, 2019

Soo Lame Really,you don't about my experience and who I dealt with. How long it took ?The vehicle was dirty.How your F&I guy kept screwing up. More

by richard.lewis629
Recommend Dealer
No
Employees Worked With
David Farewell
Feb 20, 2019 -

Essential Ford of Stuart responded

Hi Richard, it is never our intention to do anything except provide the very best customer service. Buying a car is not always easy and we are here to help rectify any situation Best regards, Advantage Ford.

Apr 29, 2020 -

richard.lewis629 responded

Good morning. Had an appointment this morning with Advantage Ford service. Dustin greeted me at my vehicle and told me not to leave it. He stated he didn't think they were capable of repairing it and suggested I find another Ford dealer. When I asked him about the apparent shaking the truck was doing he felt the steering wheel and said it seemed normal to him. I asked him to set in the seat and feel the vibration and he refused. When I mentioned Lemon Law since they could not repair it he just simply said,do what you want. Then he stated since I had give them such a bad review before he didn't want to fool with me or the vehicle,so I left.

February 06, 2019

Excellent Drove in as car was overheating and they handle the problem immediately. Everyone acknowled me and offered help. The car repairs were completed as pro More

by JBLOVE40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Spencer Mitchell
February 06, 2019

Car Wash I would have given a 5 star, BUT they did not have my car washed!!! I expected that my car would have been washed. I really "miss" not having that sel More

by SUZDALES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Mitchell
February 06, 2019

great. awesome. trustworthy Dustin Bauer was patient while I described the "feeling" of my car, he answered all my questions and concerns. I am always glad when he's my service More

by ALEXBARTHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
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