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Essential Ford of Stuart
Stuart, FL
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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808 Reviews of Essential Ford of Stuart
March 04, 2019
Auto butler was great I had an apt. I was called when the job when ready,paid the bill and left in my washed and waxed vehicle. good job I had an apt. I was called when the job when ready,paid the bill and left in my washed and waxed vehicle. good job More
by BUDDY_MARY
Verified CustomerEmployees Worked With
Dustin Bauer, Mary Kniffen
March 04, 2019
The worst technician efficiency A tech from this location suggested me to go up north (Northern State) to get my truck fixed since down here we don't have snow. The problem was with A tech from this location suggested me to go up north (Northern State) to get my truck fixed since down here we don't have snow. The problem was with the doors latch were frizzing on cold temperatures. One morning at 5:30am the doors weren't locking. brought it in to be checked out at, that's when the tech guy Chris told me to go some where up north where there is snow so they can it fixed or bring the truck when is actually having the problem, in Florida at 6am its 50º and at 7am 70º , the service dept. opens at 7; when exactly they want me to bring the truck by?. 2 Years ago, I purchased another truck, after a week or so; I, notice a huge amount of eroded parts under the seats and console. When I brought it in to be assessed, Chris told me that all the trucks had the same amount of rust and that there is nothing they could do about it. After I contacted Ford Corporate office the truck was fixed. This people will not move a finger to help you out. I have left voice mails and no one ever returned my phone calls. More
by EDGARSITOO
Employees Worked With
Chris and others
March 04, 2019
New Car Purchase The writer hereby thanks the below persons at ADVANTAGE FORD of Stuart, FL for the thorough professional greeting, introduction to new 2019 model F-15 The writer hereby thanks the below persons at ADVANTAGE FORD of Stuart, FL for the thorough professional greeting, introduction to new 2019 model F-150, including the entire new truck purchase arrangement, financing, and new car delivery preparation by the Service Dept. More
by KRMARINE37
Employees Worked With
Steve S. financing details and documentation, and last but not least appreciated having been introduced to Mr. Steve S. Mudd, General Manager of Advantage Ford., Dan Villanueva, Dustin Bauer, Luis Gonzalez-Hernandez, Lee Schadt
March 04, 2019
Backup camera failure Camera was replaced. Connecting cable for the camera was not available at time of repair. Will have to come back some other time in the future. Camera was replaced. Connecting cable for the camera was not available at time of repair. Will have to come back some other time in the future. More
by JOHN.LEONARD
Employees Worked With
Mr Mudd , Dustin Bauer
March 04, 2019
Ford 150 Service Diagnosis and estimate was quick. Repair service was make same day. Picked up same day. Trust Ford service over other outside auto repair shops. Diagnosis and estimate was quick. Repair service was make same day. Picked up same day. Trust Ford service over other outside auto repair shops. Ken More
by KDESCH
Employees Worked With
Dustin Bauer
March 03, 2019
Service Issued fixed on first visit. Friendly service, They did not try to upsell me on services. I would recommend in the future. Spencer was great. Issued fixed on first visit. Friendly service, They did not try to upsell me on services. I would recommend in the future. Spencer was great. More
by K-SZILAGYI
Employees Worked With
Spencer Mitchell
March 02, 2019
To many issues with a new car All the lights on the back need to be replaced,,no owners manual and wrong color on registration.to many issues for a new car All the lights on the back need to be replaced,,no owners manual and wrong color on registration.to many issues for a new car More
by ROSCOE1020
Employees Worked With
Dan Villanueva, Luis Gonzalez-Hernandez
March 01, 2019
Scheduled Maintenance A year ago when I bought my 2018 Raptor I was very upset with the way I was treated through the sales department and there lack of knowledge on my veh A year ago when I bought my 2018 Raptor I was very upset with the way I was treated through the sales department and there lack of knowledge on my vehicle. This service department is top notch. Always willing to go the extra mile to do an awesome and clean job. I got an oil change and tire rotation yesterday and my truck was spotless and was done in a timely manner Dustin is very knowledgeable and always treats me in a professional manner I will definitely recommend Advantage Ford to my friends and family More
by WALLACE8660
Employees Worked With
Dustin Bauer
March 01, 2019
Great Service Advantage Ford, has really changed for the Best Service ever! They went over and above to keep me informed all the way thru the visit, they are the be Advantage Ford, has really changed for the Best Service ever! They went over and above to keep me informed all the way thru the visit, they are the best More
by WLL0228
Employees Worked With
Dustin Bauer
March 01, 2019
AC REPAIRS The repairs took 10 days but a loaner vehicle was provided which mad the difference. Dustin Bauer is always my service rep. He is honest, straightforw The repairs took 10 days but a loaner vehicle was provided which mad the difference. Dustin Bauer is always my service rep. He is honest, straightforward and a pleasure to work with. More
by LAYTON50
Employees Worked With
Dustin Bauer
