Essential Ford of Stuart

Professional, courteous, responsive We were travelng from Ohio when we had a problem with the brakes on our Lincoln. I called Advantage Ford to get an appointment and Amber went out of h We were travelng from Ohio when we had a problem with the brakes on our Lincoln. I called Advantage Ford to get an appointment and Amber went out of her way to get the car seen ASAP since we were trying to get back on the road to drive home. They diagnosed the problem and worked with the Lincoln Customer Service Center to resolve the problem. The people there answered all our questions and provided requested documentation of the problem. At all times they were profession and communicated their progress on resolving the issue. More

warranty I wish someone would have checked and follow up with any outstanding recall(s). Even though I went in for an oil change shouldn’t be a value added se I wish someone would have checked and follow up with any outstanding recall(s). Even though I went in for an oil change shouldn’t be a value added service to check? More

No hassle service Brought my car in for a recall, was told I could wait until someone gets to it, then he would have a better idea of how long it would be. Probably wai Brought my car in for a recall, was told I could wait until someone gets to it, then he would have a better idea of how long it would be. Probably waited 30 minutes and he told me recall not necessary as someone had already replaced the fuel pump. More

Seat Repair When I go to the aero department Dustin always greets me and will ask me how is my day going. He always gets my truck in for my servicing appointm When I go to the aero department Dustin always greets me and will ask me how is my day going. He always gets my truck in for my servicing appointment even if I’m late I had issues with my drivers side seat and was told I would have to leave my truck overnight Dustin arranged a rental car for me. When I returned the rental car the next day my truck was ready for me and was in perfect condition Never have had any issues since I have met Dustin at your dealership More

oil change in and out in 40 minutes for an oil change and tire rotation. not bad. I think the service rep was david, guy with a moustache in and out in 40 minutes for an oil change and tire rotation. not bad. I think the service rep was david, guy with a moustache More

Fast service as soon as we got there the car was in a service bay being checked we went to the waiting room got some coffee and a rep. came out told us what need as soon as we got there the car was in a service bay being checked we went to the waiting room got some coffee and a rep. came out told us what needed to be done less than 1 hr we where checked out and on the road More

Always a good experience A easy experience, they do a good job and let me know of recommendations without making me feel like they are just trying to get me to pay for more st A easy experience, they do a good job and let me know of recommendations without making me feel like they are just trying to get me to pay for more stuff. More

Good professional experience I like the politeness and responsiveness of the Advantage employees. I would have preferred a little shorter visit for the work done but overall I wa I like the politeness and responsiveness of the Advantage employees. I would have preferred a little shorter visit for the work done but overall I was happy with pricing and service. More

Best service around I brought my car in for a sticking shifter. I was having trouble getting the car out of park. Dustin listened and took notes as to the problem. For I brought my car in for a sticking shifter. I was having trouble getting the car out of park. Dustin listened and took notes as to the problem. Fortunately, the car chose that particular moment to stick again, so Dustin witnessed it first hand. While the car was in I had a couple other items fixed and a tune-up. Best part was they did it all within 24 hours. Dustin kept me informed the whole way. If I could give more than five stars I would. More

Fantastic Service Spencer did a great job getting me in and out in a timely manner, carpet had to be resecured on the passenger side, the technician Prem did a great jo Spencer did a great job getting me in and out in a timely manner, carpet had to be resecured on the passenger side, the technician Prem did a great job and they even cleaned my vehicle, KUDO’s to the entire team More