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Essential Ford of Stuart
Stuart, FL
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813 Reviews of Essential Ford of Stuart
All went as explained before the work was started No one pushed any unneeded services and everyone was very helpful. Price was as promised and recall work was brought to my attention. Car was washed No one pushed any unneeded services and everyone was very helpful. Price was as promised and recall work was brought to my attention. Car was washed and cleaned More
Deal okay, but took a long time Sales staff friendly and helpful. Plenty of inventory to choose from. Worked out a deal in a reasonable fashion. The notable negative was that the ent Sales staff friendly and helpful. Plenty of inventory to choose from. Worked out a deal in a reasonable fashion. The notable negative was that the entire experience took over 5 hours which was painful. Others in showroom were having same experience (6 hr in one case). Took over a hour just to get truck washed before delivery. Sales people went back to try to push car washer to do his job. Further delays waiting to complete paperwork. In summary, sales staff very good, but really need to work on the rest of the process. 5 hr too long. More
Great, quick work! The service performed was quick, friendly, and would recommend it to others. I will continue to visit here in the future. It is better than other deal The service performed was quick, friendly, and would recommend it to others. I will continue to visit here in the future. It is better than other dealerships that I used to go to! More
Aftermarket warranty service After having a not-so-great experience here with my last service, this one more than made up for it. Dustin Bauer was my service advisor and he was ex After having a not-so-great experience here with my last service, this one more than made up for it. Dustin Bauer was my service advisor and he was extremely helpful. He notified me of any updates very quickly and responded to return phone calls within a very short time. Great service. More
These reviews are apparently pay for play. 456 people must be on crack. This is the absolute worst car dealership I have ever seen in my 63 years. 2 hours for an $80 oil change? Total disarray. The offic must be on crack. This is the absolute worst car dealership I have ever seen in my 63 years. 2 hours for an $80 oil change? Total disarray. The office staff runs the dealership and everyone there is looking for another job. The business runs in the red and when it comes time to pay their employees they start pocket patting. Go elsewhere. This place is a train wreck. More
new car buyer when i arrived i was greeted by Brandon Sachuk [spelling?] i told him what i was looking for and he got right to work. a short time later we came up w when i arrived i was greeted by Brandon Sachuk [spelling?] i told him what i was looking for and he got right to work. a short time later we came up with what i wanted. then your sales manager Donte sat down with me and we came up with a deal i liked. i had been shopping at other dealers and a lot was similar, but the friendly, accommodating way i was treated made it a no brainer for me. i would gladly recommend Advantage Ford to any of my friends. More
Car Care Dustin is the best. Always polite and not pushy. I have been coming to Advantage ford for 5 years and it has always been a good experience. Dustin is the best. Always polite and not pushy. I have been coming to Advantage ford for 5 years and it has always been a good experience. More
great service prompt competent service-dealt with an unexpected problem efficiently-service advisor (David Hernandez) did exactly as he said-called promptly when pr prompt competent service-dealt with an unexpected problem efficiently-service advisor (David Hernandez) did exactly as he said-called promptly when problem was diagnosed and then again when repair was completed-a great experience More
Safety Issue We took our 2010 Escape in for a brake repair. Upon picking up the car the brakes still did not feel right. The service manger said ti bring the car r We took our 2010 Escape in for a brake repair. Upon picking up the car the brakes still did not feel right. The service manger said ti bring the car right back and gave us a loaner car until they corrected the issue. More
Great They did a great job and was very easy to deal with. Will go back in the future. McCoy and George and the others did a great job. They did a great job and was very easy to deal with. Will go back in the future. McCoy and George and the others did a great job. More