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Essential Ford of Stuart

Stuart, FL

3.6
808 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

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808 Reviews of Essential Ford of Stuart

April 26, 2024

Highly recommend Dustin Bauer In the service department. He advised us regarding our extended warranty and what work needed and did not need to be performed. More

by GLAMBROSIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
May 03, 2024 -

Essential Ford of Stuart responded

thank you for the kind words and review

April 18, 2024

The staff is Very efficient and courteous. Quality work. Essential Ford is great to work with. More

by Mlleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
Apr 19, 2024 -

Essential Ford of Stuart responded

Thank you for your kind words! We appreciate your feedback and are delighted to hear about your positive experience with our team.

April 12, 2024

Fantastic experience. Service advisor Jon was one of the best. Wish I could give 20 stars. More

by johnf.kern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kieffer
Apr 15, 2024 -

Essential Ford of Stuart responded

Thank you for your kind words! We appreciate your feedback and are delighted to hear about your positive experience with our team.

April 10, 2024

Brought the car in with a very hard to diagnose problem. Essential took the time to diagnose and fix it right, and kept in communication the whole time. More

by mjgunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kieffer
Apr 12, 2024 -

Essential Ford of Stuart responded

Thank you for your kind words! We appreciate your feedback and are delighted to hear about your positive experience with our team.

April 10, 2024

The sales department is totally clueless. They promised us rewards points, so far 3 weeks later they deleted our phone connection to my new f150 Platinum, still waiting for points, fords corp More

by Finnnannie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cathryn Winschel, Raj Maharaj, Dan Sheehan
Apr 10, 2024 -

Essential Ford of Stuart responded

We are truly sorry to hear about your experience at our dealership. Your feedback is important to us, and we apologize for the lack of communication and the inconvenience you faced. Please feel free to reach out to us for further assistance or clarification.

April 09, 2024

My experience was terrible. I bought a factory tow hitch and factory 7 pin wiring harness from Ford to have it installed on my 2023 Bronco Wildtrack. I scheduled an appointment More

by Raulerson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex, Joey, & Alan, Dustin Bauer
Apr 09, 2024 -

Essential Ford of Stuart responded

I'm really sorry to hear about your experience. We understand your frustration and sincerely apologize for the inconvenience. We are working on improving our communication channels and your feedback is valuable in this process. Please feel free to text or call us for assistance, and we'll ensure to prioritize your request.

April 07, 2024

Good contact ,, was keep will informed ,, fast service job completed ahead of when I needed it More

by ronsonguitars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service , Scott Landon
Apr 08, 2024 -

Essential Ford of Stuart responded

THANK YOU FOR YOUR KIND WORDS AND REVIEW

April 05, 2024

First class dealership and such a pleasure to deal with on all accounts. Thank you for the great vehicle and super smooth painless transaction that was super efficient with time. More

by earl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon
Apr 08, 2024 -

Essential Ford of Stuart responded

THANK YOU FOR YOUR KIND WORDS AND REVIEW

March 26, 2024

Great experiences purchasing a few cars at this dealership. The service department is very professional, knowledgeable and organized which gives me confidence when my car needs their care. More

by Powow986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
Mar 28, 2024 -

Essential Ford of Stuart responded

Thank you for your 5-star review

March 22, 2024

Great experience. Mr. Hernandez & Mr. Morales both were instrumental in solving my problem & ensuring my warranty work was completed. They seem to take pride in making More

by Jackie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Morales, David Hernandez
Mar 25, 2024 -

Essential Ford of Stuart responded

Thank you for the kind words and review