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Essential Ford of Stuart

Stuart, FL

3.6
808 Reviews
Call Dealership (772) 287-0955

4000 SE Federal Hwy

Stuart, FL

34997

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808 Reviews of Essential Ford of Stuart

August 01, 2024

No call back from Rep. never met the service adviser. He called us when the vehicle was ready for pick up ,when we arrived the cashier was rood and not customer friendly. W More

by Carmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle : Serb. Advisor
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Aug 02, 2024 -

Essential Ford of Stuart responded

Ricardo, we are sorry to hear about your experience. It sounds like we fell short of providing the level of service you expected. We would like to get more details to address these issues directly. Please reach out to us so we can discuss this further and work towards a resolution? Your feedback is important, and we appreciate the opportunity to make things right.

June 25, 2024

Excellent service and repair. Ask for Jon Kieffer. He’s a thorough and exceedingly professional service representative.. More

by Wganaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kieffer gets 5 stars!
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Jun 27, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience with our service!

June 21, 2024

You have always taken great care of my vehicle in a timely manner and given me recommendations for any upcoming services needed More

by Wardmikie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Mary Kniffen, David Hernandez
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Jun 24, 2024 -

Essential Ford of Stuart responded

Thank you for the kind words

Jun 24, 2024 -

Essential Ford of Stuart responded

We are so grateful for your 5-star rating!

June 17, 2024

I recently purchased my F-150 Lightning from this Ford dealer, and the experience was outstanding. The staff was knowledgeable, friendly, and made the entire process smooth and enjoyable. I highly recomme More

by Horacio Cordoba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Matt
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Jun 18, 2024 -

Essential Ford of Stuart responded

hank you for sharing your experience with us! We appreciate your feedback and will work on improving our timeliness for appointments.

June 14, 2024

Awesome service department starting with the scheduling. Everyone was super friendly and Jon took great care of me! Thanks Essential Ford More

by Xcelor8n77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kieffer , Dustin Bauer, David Hernandez
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Jun 17, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience with our service!

June 13, 2024

The team did a great job helping me buy a new 2024 Raptor R, I am excited to get it. More

by Rkeith
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben, Dan Sheehan
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Jun 13, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience with us! Thank you for your kind words and encouragement!

May 31, 2024

Matt, Santos and Ben all were very professional and courteous . Before and after the sale. More

by Gkennen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Santos, Ben
Report | Print
Jun 03, 2024 -

Essential Ford of Stuart responded

Thank you for the kind review. We are committed to delivering you the highest quality experience with all your automotive needs.

Jun 13, 2024 -

Essential Ford of Stuart responded

Thank you for choosing us and for sharing your experience. We are delighted to hear that our team went above and beyond to assist you .Your kind words mean a lot to us!

May 27, 2024

Service advisor was very thorough and helpful. Was able to get my vehicle done in a timely manner More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Dustin Bauer
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May 28, 2024 -

Essential Ford of Stuart responded

Thank you for your kind words! It was a pleasure assisting you and I'm glad I could make the process clear for you.

May 08, 2024

Detailed approach to truck service department. Easy to schedule appointments. Courteous and a comfortable waiting area More

by Jro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah, Mary Kniffen
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May 10, 2024 -

Essential Ford of Stuart responded

thank you for the kind words and review

May 06, 2024

It’s a great dealership great service and they have great mechanic and vending machines. More

by koreyoliver5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
May 07, 2024 -

Essential Ford of Stuart responded

Thank you for your kind words about our check-in process and communication. We appreciate your feedback!

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