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Ertle Subaru

Stroudsburg, PA

4.7
2,562 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,562 Reviews of Ertle Subaru

December 15, 2023

The service was awesome. Despure the fact that i did not quite have all my necessary documents for inspection, they were very helpful. Great service!!!!! More

by penstart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr lobel
Dec 15, 2023 -

Ertle Subaru responded

We're glad to know you found our service at Ertle Subaru helpful and awesome, even without all the necessary documents. Thanks for your positive feedback!

December 15, 2023

I found the dealership to be helpful and accommodating to my service needs. I will be using them for my service needs in the future. More

by odr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Dec 18, 2023 -

Ertle Subaru responded

We're glad to know you found our service at Ertle Subaru helpful and accommodating. We look forward to assisting with your future needs!

December 14, 2023

I have purchased numerous vehicles from The Ertle dealership over the past 35 years and they are efficient, prompt, polite and professional. Most recently my service advisor was Baily and he was the More

by balebson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
BAILY, Kathy Aimer, Alia Irizarry, Vincent Ashley, Nick Gouny
Dec 14, 2023 -

Ertle Subaru responded

We're so grateful for your continued support over the years at Ertle Subaru. It's great to know that Baily and our team have consistently met your expectations with their professionalism and efficiency. Thanks for recommending us!

December 14, 2023

Prompt friendly thorough. Excellent experience! Service advisor was totally aware of all I asked for and left with a clean car that had no problems More

by kimkokolb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Dec 14, 2023 -

Ertle Subaru responded

We're glad to know you had an excellent experience with our service advisor at Ertle Subaru! It's great that all your needs were met and you left with a clean, problem-free car. Thanks for the review!

December 14, 2023

Scheduled a oil change for my 2015 Subaru Wrx and they did a good job of performing the service, and prominently letting me know what else I needed done or serviced on my Subaru Wrx while addressing any i More

by soaresgilliamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Ashley Bierbaum, Nick Gouny
Dec 15, 2023 -

Ertle Subaru responded

We appreciate your feedback! It's great to know that our team at Ertle Subaru was able to provide you with the detailed service and information you needed for your 2015 WRX. We're here anytime if you have more questions or require services in the future.

December 14, 2023

Ertle is the standard for professional service. Every visit to the service department is an example of what service should be. Please keep up the great work. I have bought three cars from Ert More

by catrillom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Dec 14, 2023 -

Ertle Subaru responded

We're delighted to know that our service department at Ertle Subaru has consistently met your expectations! Your continued support and trust in us is greatly appreciated. Here's to many more years of great service together!

December 14, 2023

Always a pleasure having my car serviced here! Bailey’s great and always keep you updated! More

by ashleyy.2232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia Irizarry
Dec 14, 2023 -

Ertle Subaru responded

Ashley, it's a pleasure having you as an Ertle Subaru customer and taking care of your service needs. Thanks for sharing your support for Bailey and we'll see you next time!

December 13, 2023

Bailey was extremely helpful and so were the other service providers. I found that they tried to accomadte my needs any way they could. More

by aguirreelianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Lobel
Dec 14, 2023 -

Ertle Subaru responded

It's great to know that Bailey and the rest of our team at Ertle Subaru were able to accommodate your needs. Thanks for sharing your experience!

December 12, 2023

I was greeted and attended to quickly and had answers to my questions. I appreciated the review and estimate of the repairs, good job, Mr. Ashely was very efficient . More

by r-parham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Dec 12, 2023 -

Ertle Subaru responded

We're glad to know that you had a positive experience with us at Ertle Subaru! It's great to see that Mr. Ashley was able to assist efficiently and answer all your questions. Thanks for the review!

December 12, 2023

Vincent is a very good advisor. Very help to the customers needs. I really enjoy work with Vincent. More

by maledica12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Dec 13, 2023 -

Ertle Subaru responded

Thank you for sharing your kind words for Vincent. However, I am disappointed to see your low rating. We always strive to provide a five-star experience, so if there is anything we could have done to improve your visit, please reach out directly. Thank you, Tim Kelly - Service Manager - 570-213-4050

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