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Ertle Subaru

Stroudsburg, PA

4.7
2,561 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,561 Reviews of Ertle Subaru

December 20, 2023

Everything about this dealership is excellent. Jim Ertle greets us personally, Eric Potrzuski is a perfect gentleman, professional and welcoming. More

by nancyb39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Jon Richardson, Jim Ertle, Eric Potrzuski
Dec 20, 2023 -

Ertle Subaru responded

Nancy, we're delighted to know that you had an excellent experience with Jim and Eric at Ertle Subaru. Thanks for your kind words! Enjoy your new car!

December 18, 2023

I always feel confident having my Forrester serviced at this shop. Staff communicate well and estimated costs come out close. Very friendly service, great going, Vince! More

by INDIALADYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Dec 18, 2023 -

Ertle Subaru responded

We're glad to know you feel confident with our service at Ertle Subaru! It's great that Vince and the team can provide clear communication and friendly assistance. Thanks for your support!

December 17, 2023

The process of purchasing my vehicle was smooth, fast and efficient. Service staff was very friendly. More

by cbergethon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Alicea, Nick Graver
Dec 18, 2023 -

Ertle Subaru responded

We're glad to know you had a smooth and efficient car-buying experience at Ertle Subaru! Thanks for the kind words about our service staff. Safe travels in your new vehicle!

December 17, 2023

The best service Very friendly customer service. On time , fast . Highly recommended service. Not expensive. More

by poconopa238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Alia Irizarry, Vincent Ashley, Nick Gouny
Dec 18, 2023 -

Ertle Subaru responded

We're delighted to know you had a great experience with our service at Ertle Subaru! We strive for friendly, timely, and affordable services. Thanks so much for your recommendation!

December 17, 2023

Nice experience, no pressure. Slightly unsure if car is 100% yet but the certified pre-owned warranty gives some confidence if there are any issues. More

by davesrossi217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Jason Cullen
Dec 18, 2023 -

Ertle Subaru responded

Dave, we're glad to know you had a pleasant experience at Ertle Subaru! Our certified pre-owned warranty is indeed there for your peace of mind. Don't hesitate to reach out if any concerns arise - we're here to help!

December 16, 2023

They treat you like family and very accommodating to your wants. They work with you so you get what you want. More

by rockingnana1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle,and a Jason, Eric Potrzuski
Dec 18, 2023 -

Ertle Subaru responded

We're delighted to know that you felt like family at Ertle Subaru! Our team is always here to ensure our customers get exactly what they want. Thanks for the great review!

December 16, 2023

Horrible experience spend 34k on a new vehicle and was in the shop more then on the road to a point a bought another vehicle to account for the loss of transportation was there multiple times to the point th More

by marcjbellissimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kelly, Vincent Ashley
Dec 18, 2023 -

Ertle Subaru responded

We're sorry to hear about your experience. It's important for us that our customers feel confident in their purchases and it sounds like we've let you down here. We'd love the opportunity to discuss this further with you, so please reach out when convenient. Thank you, Meghan Ertle - General Sales Manager - 570-213-4015

December 16, 2023

Was there when I needed them most and was very supportive as well as understanding More

by justinahunter123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Graver, Vincent Ashley, Nick Gouny
Dec 18, 2023 -

Ertle Subaru responded

It was a pleasure assisting you with your vehicle! Thank you for leaving Ertle Subaru a five-star review, and we'll see you next time.

December 16, 2023

A great experience! You really get the feeling of a small, family-owned dealership. Lauren, Meghan and Brennon were all great to deal with. I would recommend them to any More

by walker970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Lauren Bradford, Jon Richardson, Joseph Alicea
Dec 18, 2023 -

Ertle Subaru responded

We're so glad to know you had a great experience with Lauren, Meghan, and Brennon at Ertle Subaru! We appreciate your recommendation. Safe travels in your new car!

December 15, 2023

The service was awesome. Despure the fact that i did not quite have all my necessary documents for inspection, they were very helpful. Great service!!!!! More

by penstart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr lobel
Dec 15, 2023 -

Ertle Subaru responded

We're glad to know you found our service at Ertle Subaru helpful and awesome, even without all the necessary documents. Thanks for your positive feedback!

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